Beauty Concierge
Welcome to Nordstrom, where style and service come together to create a truly unique shopping experience. As a Beauty Concierge at Nordstrom, you will be the face of our beauty department, providing personalized and exceptional service to our valued customers. We are seeking individuals who are passionate about beauty, have a strong customer service background, and are driven to exceed expectations. If you have a love for all things beauty and a desire to make every customer feel confident and beautiful, we want you to join our team at Nordstrom!
- Greet and welcome customers to the beauty department at Nordstrom with a friendly and genuine attitude.
- Provide personalized and exceptional service to all customers by understanding their needs and preferences.
- Serve as a knowledgeable resource for all beauty products and brands carried at Nordstrom.
- Assist customers in selecting the right products for their skin type, hair type, and desired look.
- Keep up-to-date with current beauty trends and techniques to provide valuable recommendations to customers.
- Create and maintain a clean, organized, and inviting beauty department for customers to shop in.
- Process transactions accurately and efficiently using the Nordstrom Point of Sale system.
- Meet and exceed sales targets and goals set by management.
- Build and maintain relationships with customers to encourage repeat business.
- Collaborate with other departments within Nordstrom to provide a seamless shopping experience for customers.
- Attend training sessions and meetings to continuously improve knowledge and skills in beauty products and services.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Uphold Nordstrom's high standards of customer service and professionalism at all times.
- Adhere to all company policies, procedures, and safety guidelines.
- Work collaboratively with other Beauty Concierges and Beauty Advisors to achieve overall department goals.
Extensive Knowledge Of Beauty Products: A Successful Beauty Concierge At Nordstrom Should Have A Deep Understanding Of Various Beauty Products, Including Makeup, Skincare, And Haircare. They Should Be Able To Provide Personalized Recommendations To Customers Based On Their Skin Type, Concerns, And Preferences.
Excellent Communication Skills: As A Beauty Concierge, It Is Essential To Have Excellent Communication Skills To Interact With Customers Effectively. This Includes Being Able To Listen To Their Needs, Communicate Information About Products Clearly, And Provide Exceptional Customer Service.
Sales And Retail Experience: Nordstrom Is A Retail Store, And A Beauty Concierge Should Have Previous Experience In Sales And Retail. They Should Be Comfortable With Upselling And Cross-Selling Products, As Well As Meeting Sales Targets.
Strong Networking Skills: A Beauty Concierge At Nordstrom Should Have Strong Networking Skills To Build Relationships With Customers And Beauty Brand Representatives. This Will Help In Organizing Events, Securing Exclusive Products, And Staying Updated On The Latest Beauty Trends.
Passion For Beauty: To Excel In This Role, A Beauty Concierge Should Have A Genuine Passion For The Beauty Industry. They Should Stay Updated On New Product Launches, Trends, And Techniques, And Be Willing To Continuously Learn And Grow In Their Knowledge. This Passion Will Also Translate Into Providing Exceptional Customer Service And Building A Loyal Customer Base.
Communication
Time Management
Multitasking
Attention to detail
Organizational Skills
customer service
Sales Proficiency
Makeup Application
Skincare Knowledge
Product Recommendations
Fashion Expertise
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Beauty Concierge in Overland Park, KS, USA is between $30,000 and $40,000 per year. This may vary depending on the specific job duties, experience level, and location within Overland Park.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started