Nordstrom

Beauty Counter Manager

Nordstrom

Pittsburgh, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Nordstrom is looking for an experienced and passionate Beauty Counter Manager to join our team in the cosmetics department. This position requires strong leadership and customer service skills, as well as enthusiasm for our luxury cosmetics and beauty products. The ideal candidate will be an excellent communicator, organized, and have a passion for providing exceptional customer service. This individual will be responsible for leading the beauty counter team, managing daily operations, and meeting sales goals. They will also be required to train and motivate team members, and ensure that customer service standards are consistently met. To be successful in this role, the Beauty Counter Manager must have a minimum of two years' experience in managing a cosmetics retail environment, and possess a comprehensive knowledge of all brands within our beauty portfolio. A strong focus on sales is also essential, as this individual will be responsible for meeting and exceeding department sales goals.

Responsibilities:

  1. Lead and manage the beauty counter team to ensure customer service excellence.
  2. Train and motivate team members, and provide support to ensure they meet performance standards.
  3. Manage daily operations, including merchandising and inventory.
  4. Ensure departmental sales goals are met and exceeded.
  5. Provide exceptional customer service to all customers.
  6. Develop and implement strategies to increase sales, customer loyalty, and profitability.
  7. Monitor and evaluate customer feedback and take appropriate action to maintain high customer satisfaction.
  8. Maintain and update knowledge of all brands within our beauty portfolio.
  9. Assist in the hiring process, and coordinate staff training and development.
  10. Ensure compliance with company policies and procedures.
Where is this job?
This job is located at Pittsburgh, PA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Outstanding Customer Service Skills

  • Ability To Motivate And Lead A Team

  • Strong Leadership And Interpersonal Skills

  • Ability To Handle Multiple Tasks Simultaneously

  • Excellent Sales And Communication Skills

  • Knowledge Of Beauty Products And Services

  • Experience In A Retail Environment

Required Skills
  • Budgeting

  • Consulting

  • Training

  • Networking

  • Sales

  • Inventory

  • Negotiation

  • Leadership

  • customer service

  • Reporting

  • Merchandising

  • Upselling

  • Organizational

  • Promotions

  • Cosmetics

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Beauty Counter Manager in Pittsburgh, PA, USA is $35,000 to $50,000 per year. This range may vary depending on the size of the company, the location of the business, and the amount of experience the manager has.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 12th, 2023
Apply BeforeMay 22nd, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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