Nordstrom

Beauty Counter Manager

Nordstrom

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Nordstrom, where beauty and fashion come together to create a unique and exceptional shopping experience. As a Beauty Counter Manager, you will play a vital role in curating our beauty offerings and leading a team of talented beauty advisors. We are seeking a passionate and driven individual who is dedicated to delivering unparalleled customer service and staying up-to-date on the latest beauty trends and products. If you have a strong background in beauty retail and leadership, and a genuine love for all things beauty, we would love to meet you.

  1. Curate and maintain a diverse and high-quality selection of beauty products for Nordstrom's beauty department.
  2. Lead and manage a team of beauty advisors, providing guidance, support, and training to ensure exceptional customer service.
  3. Stay up-to-date on the latest beauty trends, products, and techniques to provide knowledgeable and personalized recommendations to customers.
  4. Create a welcoming and inviting atmosphere for customers, promoting the Nordstrom brand and values.
  5. Monitor and analyze sales data and trends to make informed decisions on product assortment and inventory management.
  6. Collaborate with other department managers to create a cohesive and seamless shopping experience for customers.
  7. Build and maintain relationships with beauty brand representatives, negotiating partnerships and promotions to enhance the department's offerings.
  8. Train and educate team members on product knowledge, sales techniques, and customer service best practices.
  9. Oversee the scheduling and performance of team members, ensuring efficient and effective operations.
  10. Handle customer inquiries, complaints, and escalations in a timely and professional manner.
  11. Conduct regular performance evaluations and provide feedback and coaching to team members.
  12. Stay organized and manage inventory, including restocking and merchandising products.
  13. Adhere to company policies and procedures, including safety and security protocols.
  14. Act as a brand ambassador for Nordstrom, promoting a positive and professional image at all times.
  15. Continuously seek opportunities for improvement and provide feedback to management on ways to enhance the beauty department and customer experience.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Experience In The Beauty Industry: A Successful Beauty Counter Manager At Nordstrom Should Have A Strong Background In The Beauty Industry, With At Least 2-3 Years Of Experience In A Retail Or Sales Role.

  • Strong Leadership Skills: As A Manager, The Candidate Should Possess Excellent Leadership Skills, Including The Ability To Motivate And Inspire Their Team, Delegate Tasks Effectively, And Handle Any Conflicts That May Arise.

  • Sales And Customer Service Experience: Nordstrom Is Known For Its Exceptional Customer Service, And The Beauty Counter Manager Should Have A Proven Track Record Of Meeting Sales Targets And Providing Excellent Customer Service.

  • Knowledge Of Beauty Products And Trends: The Candidate Should Have In-Depth Knowledge Of Various Beauty Products And Trends, As Well As The Ability To Educate And Advise Customers On The Best Products For Their Needs.

  • Organizational And Multitasking Abilities: The Role Of A Beauty Counter Manager At Nordstrom Is Fast-Paced And Requires Strong Organization And Multitasking Skills. The Candidate Should Be Able To Manage Inventory, Schedules, And Multiple Tasks Efficiently To Ensure The Smooth Operation Of The Counter.

Required Skills
  • Communication Skills

  • Inventory Management

  • Training

  • Time Management

  • Product knowledge

  • Management

  • customer service

  • Visual merchandising

  • Team Leadership

  • brand awareness

  • retail operations

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Beauty Counter Manager in Charlotte, NC, USA is typically between $35,000 and $45,000 per year. This salary range may vary depending on the specific company, experience level, and location of the position. Some Beauty Counter Managers may also receive additional benefits such as bonuses, commission, and discounts on products.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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