Nordstrom

Manager - Asset Protection

Nordstrom

Indianapolis, IN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Nordstrom, our mission is to provide our customers with the best shopping experience possible. As the Manager of Asset Protection, you will play a crucial role in ensuring the safety and security of our stores and merchandise. We are seeking a highly motivated and experienced individual with a passion for protecting our assets and delivering exceptional customer service. If you have a strong background in asset protection and management, and a commitment to maintaining a safe and welcoming environment for our customers and employees, then we want you on our team.

  1. Develop and implement effective asset protection strategies to minimize loss and ensure the safety and security of Nordstrom's stores and merchandise.
  2. Train and supervise a team of asset protection associates to ensure adherence to company policies and procedures.
  3. Monitor and analyze store data to identify potential risks and areas for improvement in asset protection processes.
  4. Conduct regular audits and inspections to assess store compliance with security protocols and policies.
  5. Collaborate with store management to identify and resolve any security issues or concerns.
  6. Stay updated on industry trends and best practices in asset protection to continuously improve and enhance Nordstrom's security measures.
  7. Investigate and report any incidents of theft, fraud, or other security breaches to appropriate authorities.
  8. Manage and maintain inventory control systems to prevent loss and ensure accurate tracking of merchandise.
  9. Work closely with cross-functional teams to develop and implement emergency response plans and procedures.
  10. Communicate and educate store employees on asset protection policies and procedures to ensure a safe and secure shopping environment for customers.
  11. Monitor and maintain all security equipment and systems to ensure proper functioning and effectiveness.
  12. Collaborate with external partners, such as law enforcement agencies and security vendors, to enhance overall store security.
  13. Handle any customer or employee concerns or complaints related to asset protection with professionalism and empathy.
  14. Stay compliant with all relevant laws and regulations related to asset protection.
  15. Prepare and present regular reports to upper management on store security and asset protection performance.
Where is this job?
This job is located at Indianapolis, IN, USA
Job Qualifications
  • Extensive Knowledge Of Asset Protection Practices And Procedures: A Manager - Asset Protection At Nordstrom Should Have A Strong Understanding Of Loss Prevention Strategies, Surveillance Techniques, And Inventory Control Procedures. This Knowledge Is Crucial For Identifying And Mitigating Potential Risks To The Company's Assets.

  • Leadership And Team Management Skills: As A Manager, The Individual Must Possess Strong Leadership Skills And The Ability To Effectively Manage A Team Of Asset Protection Associates. This Includes Setting Clear Expectations, Providing Training And Development Opportunities, And Fostering A Positive And Productive Work Environment.

  • Analytical And Problem-Solving Abilities: A Successful Manager - Asset Protection Must Be Able To Analyze Data, Identify Trends, And Make Strategic Decisions To Prevent Loss And Protect The Company's Assets. This Requires Strong Critical Thinking And Problem-Solving Skills.

  • Excellent Communication And Interpersonal Skills: In Addition To Managing A Team, A Manager - Asset Protection Must Also Collaborate With Other Departments And Communicate Effectively With Upper Management. They Should Be Able To Convey Complex Information And Provide Recommendations In A Clear And Concise Manner.

  • Knowledge Of Legal And Regulatory Requirements: In Order To Effectively Protect The Company's Assets, A Manager - Asset Protection Must Have A Strong Understanding Of Local, State, And Federal Laws Related To Asset Protection, As Well As Any Industry-Specific Regulations. This Knowledge Is Crucial For Ensuring Compliance And Avoiding Potential Legal Issues.

Required Skills
  • Team Management

  • Crisis Management

  • Conflict Resolution

  • Inventory Control

  • Risk assessment

  • Loss prevention

  • Security protocols

  • Emergency Response

  • Fraud detection

  • Investigative Techniques

  • Auditing Procedures

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager - Asset Protection in Indianapolis, IN, USA is $66,000 to $85,000 per year. However, this can vary depending on factors such as the size and type of company, level of experience, and specific job responsibilities. Additionally, the cost of living in Indianapolis may also impact the salary range.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 22nd, 2024
Apply BeforeMay 22nd, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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