Nordstrom

Retail Cashier & Sales Floor Support

Nordstrom

Boston, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nordstrom, where we believe in providing our customers with exceptional service and a personalized shopping experience. We are currently seeking a Retail Cashier & Sales Floor Support to join our team and help us create a positive and welcoming atmosphere for our customers.As a Retail Cashier & Sales Floor Support, you will be responsible for providing excellent customer service at the register, while also assisting with tasks on the sales floor such as restocking merchandise, organizing displays, and helping customers find the perfect products. We are looking for someone who is friendly, approachable, and has a passion for delivering exceptional customer service.If you have a positive attitude, strong communication skills, and a willingness to go above and beyond for our customers, then we want to hear from you! Keep reading to learn more about the qualifications and responsibilities for this exciting opportunity at Nordstrom.

  1. Greet and welcome customers to Nordstrom with a friendly and approachable attitude.
  2. Provide exceptional customer service at the register by processing transactions accurately and efficiently.
  3. Assist customers in finding and selecting products, offering product knowledge and recommendations.
  4. Restock merchandise and maintain a visually appealing sales floor by organizing displays.
  5. Maintain a clean and organized work environment.
  6. Handle customer inquiries and complaints in a professional and timely manner.
  7. Collaborate with team members to ensure a positive and seamless shopping experience for customers.
  8. Follow company policies and procedures, including cash handling and loss prevention protocols.
  9. Continuously strive to meet and exceed sales goals and targets.
  10. Attend training sessions to stay updated on new products and promotions.
  11. Maintain knowledge of store layout, promotions, and events to assist customers effectively.
  12. Uphold the Nordstrom culture of providing exceptional service and creating a welcoming atmosphere for customers.
  13. Perform other duties as assigned by the management team.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Successful Candidate Should Possess Strong Communication And Interpersonal Skills To Assist Customers In A Friendly And Efficient Manner.

  • Cash Handling Experience: Previous Experience Handling Cash, Operating A Cash Register, And Reconciling Daily Sales Is Essential For This Role.

  • Product Knowledge: A Good Understanding Of The Products Sold At Nordstrom Is Important To Provide Accurate And Helpful Information To Customers.

  • Physical Ability: This Role Requires Standing For Long Periods, Lifting And Carrying Heavy Items, And Other Physical Tasks, So Candidates Should Be Physically Fit And Able To Handle These Tasks.

  • Team Player: The Ability To Work Well In A Team And Collaborate With Colleagues Is Crucial For This Role, As Cashiers And Sales Floor Support Often Work Together To Ensure A Positive Customer Experience.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Cashier & Sales Floor Support in Boston, MA, USA is $14 - $17 per hour. This may vary depending on the specific job duties, experience level, and employer.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeMay 22nd, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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