Nordstrom

Retail Cashier & Sales Floor Support

Nordstrom

Troy, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nordstrom, where our mission is to provide exceptional customer service while offering the latest in fashion and trends. As a Retail Cashier & Sales Floor Support, you will play a vital role in ensuring our customers have a seamless and enjoyable shopping experience. We are looking for individuals who are passionate about fashion, have a strong attention to detail, and thrive in a fast-paced environment. If you are a team player with excellent communication skills and a positive attitude, we would love to have you join our team.

  1. Greet and welcome customers to Nordstrom with a friendly and positive attitude.
  2. Provide exceptional customer service by assisting and addressing any questions or concerns customers may have.
  3. Process transactions accurately and efficiently using the cash register and other point-of-sale systems.
  4. Maintain a clean and organized sales floor, including restocking merchandise and organizing displays.
  5. Keep up-to-date with the latest fashion trends and product knowledge to assist customers in making informed purchasing decisions.
  6. Collaborate with team members to ensure a smooth and efficient shopping experience for customers.
  7. Communicate effectively with customers and team members to provide information, answer questions, and resolve any issues that may arise.
  8. Uphold company policies and procedures, including but not limited to, customer privacy and security.
  9. Assist in maintaining inventory levels and completing regular inventory counts.
  10. Display a positive and professional demeanor at all times and represent the Nordstrom brand with integrity.
  11. Continuously strive to meet and exceed sales goals and customer service expectations.
  12. Attend training and development sessions to improve customer service and sales skills.
  13. Perform other duties as assigned by management.
Where is this job?
This job is located at Troy, MI, USA
Job Qualifications
  • Strong Customer Service Skills: A Retail Cashier & Sales Floor Support At Nordstrom Should Have Excellent Customer Service Skills, Including The Ability To Communicate Effectively, Handle Customer Complaints, And Provide A Positive Shopping Experience For Customers.

  • Cash Handling Experience: Candidates Should Have Previous Experience Handling Cash Transactions, Including The Ability To Count And Handle Money Accurately And Efficiently.

  • Product Knowledge: A Retail Cashier & Sales Floor Support Should Have A Good Understanding Of Nordstrom's Products, Brands, And Services. This Will Enable Them To Assist Customers With Their Purchases And Provide Product Recommendations.

  • Teamwork And Collaboration: Nordstrom Values Teamwork And Collaboration, So Candidates Should Be Able To Work Well Within A Team And Support Their Colleagues On The Sales Floor.

  • Attention To Detail: As A Retail Cashier & Sales Floor Support, Candidates Will Be Responsible For Ensuring The Accuracy Of Transactions, Maintaining Inventory Levels, And Keeping The Sales Floor Organized And Tidy. Attention To Detail Is Crucial In This Role To Ensure A Smooth And Successful Shopping Experience For Customers.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Sales Support

  • Teamwork

  • Upselling

  • Point-Of-Sale Systems

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Cashier & Sales Floor Support in Troy, MI, USA is $9 - $14 per hour. This range can vary depending on experience, location, and the specific company or store the individual is working for. Some factors that may affect the salary for this position include the size and type of store, the level of customer interaction required, and any additional responsibilities or skills required for the job. Overall, the salary for a Retail Cashier & Sales Floor Support in Troy, MI, USA is on par with the national average for this position.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 22nd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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