Nordstrom

Retail Sales - Accessories

Nordstrom

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about fashion and helping customers find the perfect accessories to complete their look? Nordstrom is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate for Accessories. Our ideal candidate is someone who is enthusiastic, knowledgeable, and has a deep understanding of the latest trends in accessories. If you have a keen eye for style and enjoy providing exceptional customer service, we want to hear from you!

  1. Provide exceptional customer service to all Nordstrom customers.
  2. Build and maintain relationships with customers, ensuring a personalized shopping experience.
  3. Utilize expert knowledge of current fashion trends and accessories to assist customers in finding the perfect pieces to complete their look.
  4. Maintain a high level of product knowledge to accurately answer customer questions and make product recommendations.
  5. Assist with merchandising and displaying accessories in an appealing and organized manner.
  6. Meet and exceed sales targets and goals set by the company.
  7. Collaborate with team members to ensure a cohesive and positive shopping environment.
  8. Stay up-to-date with industry trends and competitor offerings.
  9. Take initiative to continuously improve customer satisfaction and sales performance.
  10. Handle customer inquiries and complaints in a professional and timely manner.
  11. Process transactions accurately and efficiently using the POS system.
  12. Participate in store events and promotions to promote accessories and drive sales.
  13. Maintain a clean and organized work area.
  14. Adhere to company policies and procedures, including loss prevention and inventory management.
  15. Continuously strive to meet and exceed company standards for customer service and sales.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Strong Communication Skills: A Successful Retail Salesperson At Nordstrom Must Possess Excellent Communication Skills In Order To Effectively Interact With Customers And Promote Products. This Includes The Ability To Listen And Understand Customer Needs, As Well As Being Able To Articulate Product Features And Benefits.

  • Product Knowledge: A Thorough Understanding Of Nordstrom's Accessory Products, Including Their Features, Benefits, And Pricing, Is Essential For A Retail Sales Position. This Knowledge Allows Salespeople To Provide Accurate And Helpful Information To Customers, Leading To Increased Sales And Customer Satisfaction.

  • Sales Experience: Previous Experience In A Retail Sales Role Is Highly Desirable For This Position. This Includes A Proven Track Record Of Meeting And Exceeding Sales Targets, As Well As The Ability To Build And Maintain A Loyal Customer Base.

  • Customer Service Skills: Nordstrom Prides Itself On Providing Exceptional Customer Service, And This Is A Key Aspect Of The Retail Sales - Accessories Job. The Ideal Candidate Should Be Able To Provide A Personalized And Positive Shopping Experience For Each Customer, Going Above And Beyond To Meet Their Needs And Exceed Their Expectations.

  • Team Player: Nordstrom Values Teamwork And Collaboration, And This Is Particularly Important In A Retail Sales Role. The Ability To Work Well With Others, Including Fellow Sales Associates And Management, Is Crucial For Creating A Cohesive And Successful Sales Team.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Visual merchandising

  • Teamwork

  • Organization

  • Problem-Solving

  • Upselling

  • Cross-Selling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales - Accessories in Phoenix, AZ, USA is $27,000 - $60,000 per year. This range can vary depending on factors such as experience, location, and the specific company or store hiring. Some retail sales positions may also offer commission or bonuses on top of a base salary.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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