Nordstrom

Retail Sales Associate

Nordstrom

Palo Alto, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Nordstrom is seeking an enthusiastic, customer-oriented Retail Sales Associate to join our team and contribute to creating an inviting, exciting store environment. The ideal candidate for this position has a passion for fashion and retail, excellent customer service skills, and a commitment to delivering a high-quality shopping experience. To be successful in this role, you will need a minimum of two years of retail sales experience, a strong familiarity with current fashion trends, and a proven ability to provide excellent customer service. Additionally, you must possess exceptional communication and interpersonal skills, demonstrate the ability to work effectively in a fast-paced retail environment, and be highly organized and detail-oriented.

Responsibilities:

  1. Provide excellent customer service and build relationships with customers.
  2. Demonstrate a strong familiarity with current fashion trends.
  3. Manage daily sales operations and ensure all customer needs are met.
  4. Assist customers with selecting and purchasing merchandise in the store.
  5. Maintain an organized and tidy store environment.
  6. Utilize sales techniques to increase customer satisfaction and loyalty.
  7. Process payments and handle returns and exchanges.
  8. Greet customers and provide information about products and services.
  9. Maintain up-to-date knowledge of store promotions, policies, and procedures.
  10. Resolve customer complaints and inquiries in a timely and professional manner.
Where is this job?
This job is located at Palo Alto, CA, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Fashion Trends

  • Ability To Stand For Long Periods Of Time

  • Strong Customer Service Skills

  • Ability To Work Independently And Collaboratively

  • Ability To Lift Up To Lbs

  • Flexible Schedule Availability

Required Skills
  • Inventory

  • customer service

  • Merchandising

  • Listening

  • organizing

  • Ordering

  • Assisting

  • Problem-Solving

  • Cashiering

  • Upselling

  • Advising

  • Greeting

  • Selling

  • Suggesting

  • Stockroom

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Palo Alto, CA, USA is $37,000 to $50,000 per year. This range may vary depending on experience, qualifications, and other factors.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 12th, 2023
Apply BeforeMay 22nd, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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