Nordstrom

Retail Sales Associate - Kidswear & Shoes

Nordstrom

San Antonio, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about fashion and love working with children? Nordstrom is seeking a dynamic and customer-focused individual to join our team as a Retail Sales Associate for Kidswear & Shoes. Our ideal candidate is enthusiastic, energetic, and has a love for helping others find their perfect style. If you have a strong understanding of the latest fashion trends, excellent communication skills, and a knack for building relationships with customers, we want to hear from you! Join our team and be a part of creating memorable shopping experiences for families at Nordstrom.

  1. Provide excellent customer service to all customers, specifically children and their families, by greeting them with a friendly and welcoming attitude.
  2. Utilize strong knowledge of fashion trends and styles to assist customers in finding the perfect look for their child.
  3. Build and maintain strong relationships with customers by actively listening to their needs and providing personalized recommendations.
  4. Keep up-to-date with current and upcoming fashion trends in children's clothing and shoes to effectively assist customers and answer any questions they may have.
  5. Maintain a clean and organized sales floor, ensuring all merchandise is properly displayed and stocked.
  6. Process customer transactions accurately and efficiently using Nordstrom's point-of-sale system.
  7. Collaborate with colleagues to achieve team sales goals and provide a seamless shopping experience for customers.
  8. Continuously seek opportunities to improve sales and customer experience through suggestive selling, cross-selling, and product knowledge.
  9. Actively participate in training and development opportunities to expand knowledge of products, sales techniques, and customer service skills.
  10. Represent Nordstrom's brand and values by maintaining a professional appearance and demeanor at all times.
  11. Provide feedback and suggestions to management on ways to improve sales and customer satisfaction.
  12. Handle customer inquiries, complaints, and returns with a positive and solutions-oriented approach.
  13. Adhere to Nordstrom's policies and procedures, including but not limited to, loss prevention, inventory control, and safety regulations.
  14. Continuously strive to exceed sales targets and personal goals while delivering an exceptional customer experience.
Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications
  • Knowledge Of Children's Clothing And Footwear: A Successful Retail Sales Associate In The Kidswear & Shoes Department At Nordstrom Must Have A Strong Understanding Of Children's Fashion Trends, Brands, And Sizing.

  • Excellent Communication Skills: Effective Communication Is Crucial In A Retail Sales Role, Especially When Dealing With Children And Their Parents. A Retail Sales Associate At Nordstrom Should Have Excellent Verbal And Written Communication Skills To Provide Exceptional Customer Service.

  • Sales Experience: Previous Experience In A Sales Role, Particularly In Retail, Is A Valuable Qualification For This Position. A Retail Sales Associate At Nordstrom Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets.

  • Customer Service Oriented: Nordstrom Prides Itself On Providing Exceptional Customer Service. A Retail Sales Associate In The Kidswear & Shoes Department Should Have A Strong Customer Service Mindset And Be Able To Create A Positive And Welcoming Shopping Experience For Customers.

  • Team Player: Working In A Retail Environment Requires Collaboration And Teamwork. A Successful Retail Sales Associate At Nordstrom Should Be Able To Work Well With Others, Take Direction From Managers, And Contribute To A Positive Team Dynamic.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Fashion Sense

  • Brand

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate - Kidswear & Shoes in San Antonio, TX, USA is between $22,000 and $36,000 per year. However, this can vary depending on factors such as experience, location, and the specific company.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 22nd, 2024
Apply BeforeMay 22nd, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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