Retail Sales Associate - Kidswear & Shoes
We are seeking a passionate and driven Retail Sales Associate to join our team at Nordstrom, specifically in our Kidswear & Shoes department. In this role, you will have the opportunity to work with our youngest customers and their families, helping them find the perfect outfits and shoes for any occasion. We are looking for someone who is energetic, customer-focused, and has a love for fashion and children. If you have a positive attitude, excellent communication skills, and a desire to provide exceptional service, we want to hear from you!
- Greet and engage customers in a friendly and professional manner.
- Assist customers in finding the perfect outfits and shoes for their children, based on their needs and preferences.
- Provide excellent customer service by actively listening to customers and addressing their concerns or questions.
- Maintain a clean and organized department, including restocking merchandise and ensuring proper display.
- Stay up-to-date on current fashion trends and product knowledge to effectively assist customers.
- Process transactions accurately and efficiently using the store's point-of-sale system.
- Uphold Nordstrom's customer service standards, including going above and beyond to exceed customer expectations.
- Collaborate with team members and department managers to achieve sales goals and provide a seamless shopping experience for customers.
- Actively participate in training and development opportunities to enhance product knowledge and sales skills.
- Proactively seek out and resolve any customer issues or concerns.
- Assist in inventory management, including restocking and organizing merchandise.
- Maintain knowledge of Nordstrom policies and procedures to ensure compliance.
- Perform other duties as assigned by management.
Knowledge Of Kidswear And Shoes: A Retail Sales Associate For Kidswear And Shoes At Nordstrom Should Have A Strong Understanding Of The Products Being Sold, Including Sizing, Styles, And Brands. This Knowledge Will Help Them Accurately Assist Customers And Make Appropriate Recommendations.
Customer Service Skills: As A Customer-Facing Role, It Is Essential For A Retail Sales Associate At Nordstrom To Have Excellent Customer Service Skills. This Includes Being Friendly, Approachable, And Able To Handle Customer Complaints And Inquiries In A Professional Manner.
Sales Experience: The Ideal Candidate For This Role Should Have Previous Experience In Retail Sales, Particularly In The Kidswear And Shoes Department. This Will Demonstrate Their Ability To Meet Sales Targets, Upsell Products, And Provide A Positive Shopping Experience For Customers.
Strong Communication Skills: Effective Communication Is Key In A Retail Sales Associate Position. This Includes Being Able To Communicate Clearly And Confidently With Customers, As Well As Collaborating With Other Team Members And Managers.
Attention To Detail: Working At Nordstrom Requires Attention To Detail, As The Company Prides Itself On Providing A High-Quality Shopping Experience For Its Customers. A Retail Sales Associate Should Have An Eye For Detail To Ensure That The Store Is Visually Appealing, Merchandise Is Organized, And Inventory Is Accurately Tracked.
Inventory Management
Communication
Product knowledge
customer service
Visual merchandising
Teamwork
Problem-Solving
Upselling
brand awareness
Time
Sales Techniques
Fashion Styling
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Sales Associate - Kidswear & Shoes in Riverside, CA, USA is $25,000 - $40,000 per year. However, this can vary depending on factors such as experience, location, and company size. Some retailers may also offer commission or bonuses as part of their compensation package.
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Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.
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