Nordstrom

Retail Stock Associate

Nordstrom

Chandler, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nordstrom, a renowned name in the retail industry known for its exceptional customer service and high-quality products. We are currently seeking a dedicated and motivated Retail Stock Associate to join our team. As a Stock Associate, you will play a crucial role in maintaining the appearance and organization of our store, ensuring our customers have a seamless shopping experience. We are looking for individuals who are passionate about providing top-notch service, have a keen eye for detail, and thrive in a fast-paced retail environment. If you possess these qualities and are looking for an exciting opportunity to grow your career, we would love to hear from you!

  1. Maintain store appearance: Ensure all products are neatly displayed and shelves are properly stocked, creating an inviting and organized shopping environment for customers.
  2. Receive and process inventory: Receive new merchandise, verify accuracy of shipments, and process inventory according to company procedures.
  3. Restock and replenish: Regularly restock and replenish merchandise on the sales floor, including clothing, accessories, and other items, to ensure availability for customers.
  4. Monitor inventory levels: Keep track of inventory levels and communicate with management when items are low or out of stock, to ensure timely replenishment.
  5. Assist with merchandising: Collaborate with the visual merchandising team to ensure that merchandise is attractively displayed and follows company standards.
  6. Provide exceptional customer service: Greet customers with a friendly and welcoming attitude, assist them in finding products, answer questions, and provide recommendations to enhance the shopping experience.
  7. Maintain inventory accuracy: Conduct regular inventory counts and assist with inventory audits to help maintain accurate inventory records.
  8. Follow safety procedures: Adhere to safety procedures and guidelines to ensure a safe working environment for all employees and customers.
  9. Perform administrative tasks: Help with administrative tasks as needed, such as processing returns, completing paperwork, and updating inventory records.
  10. Collaborate with team members: Work closely and communicate effectively with other team members to ensure a smooth and efficient operation of the store.
  11. Stay updated on product knowledge: Keep up-to-date on product knowledge, including new arrivals, features, and benefits, to provide customers with accurate information and recommendations.
  12. Continuously improve processes: Identify and suggest ways to improve stock management processes and procedures to increase efficiency and productivity.
Where is this job?
This job is located at Chandler, AZ, USA
Job Qualifications
  • Previous Retail Experience: This Could Include Experience Working In A Retail Store, Handling Inventory, Or Assisting Customers. Candidates With Previous Retail Experience Will Be Familiar With The Fast-Paced Environment Of A Retail Store And Have A Basic Understanding Of Stock Management And Customer Service.

  • Strong Organizational Skills: As A Retail Stock Associate, The Candidate Will Be Responsible For Receiving, Unpacking, And Organizing Merchandise In The Store. This Requires Strong Organizational Skills To Ensure That The Merchandise Is Properly Sorted And Displayed, Making It Easy For Customers To Find And Purchase.

  • Attention To Detail: It Is Important For A Retail Stock Associate To Have A Keen Eye For Detail To Ensure That Merchandise Is Properly Labeled, Priced, And Displayed. They Will Also Be Responsible For Checking The Quality Of The Merchandise And Reporting Any Damaged Or Defective Items To The Appropriate Department.

  • Physical Stamina: This Job May Require Lifting, Carrying, And Moving Heavy Boxes And Merchandise On A Daily Basis. Therefore, Candidates Should Have The Physical Stamina To Perform These Tasks Without Difficulty.

  • Customer Service Skills: Even Though This Is Primarily A Behind-The-Scenes Role, Retail Stock Associates May Also Interact With Customers While Stocking Or Organizing Merchandise. Therefore, Having Good Customer Service Skills, Such As Being Friendly, Approachable, And Helpful, Is Essential For This Job.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • Organizational Skills

  • customer service

  • Merchandising

  • Teamwork

  • Order Fulfillment

  • Stock Replenishment

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Stock Associate in Chandler, AZ, USA is $21,000 - $28,000 per year. However, this can vary depending on factors such as the specific company, job experience, and skills. Some Retail Stock Associates may also receive additional benefits such as bonuses, commission, and employee discounts.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeMay 22nd, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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