At Nordstrom, we believe in providing our customers with exceptional service and creating an unforgettable shopping experience. As a Scheduling Coordinator, you will play a crucial role in ensuring that the store runs smoothly and efficiently. We are looking for a detail-oriented and organized individual who is passionate about delivering top-notch customer service. If you have strong communication skills and thrive in a fast-paced environment, we would love for you to join our team.
- Create and maintain the store's weekly schedule, ensuring adequate coverage for all departments and shifts.
- Communicate with store managers and department heads to understand staffing needs and make adjustments to the schedule as needed.
- Coordinate and schedule employee training sessions and meetings.
- Monitor and track employee attendance and time-off requests.
- Collaborate with HR to onboard and schedule new hires.
- Manage and update employee records and contact information.
- Respond to employee inquiries and concerns regarding their schedules.
- Proactively identify and address scheduling conflicts or issues.
- Work closely with the sales team to ensure optimal staffing levels during peak business hours.
- Maintain a high level of customer service by promptly addressing any customer complaints or concerns related to scheduling.
- Ensure compliance with company policies and procedures in regards to scheduling and timekeeping.
- Continuously evaluate and improve scheduling processes to increase efficiency and productivity.
- Generate reports on employee attendance and scheduling data as needed.
- Foster a positive and collaborative work environment by promoting open communication and teamwork.
- Stay up-to-date with company policies and industry trends related to scheduling and staffing.
Excellent Organizational And Time-Management Skills: A Successful Scheduling Coordinator At Nordstrom Should Have Strong Organizational Skills To Effectively Manage Multiple Schedules And Deadlines. They Should Also Be Able To Prioritize Tasks And Manage Their Time Efficiently.
Strong Communication Skills: As A Scheduling Coordinator, It Is Essential To Have Excellent Communication Skills To Effectively Communicate With Team Members, Management, And External Stakeholders. This Includes Written And Verbal Communication, As Well As Active Listening Skills.
Attention To Detail: Nordstrom Values Attention To Detail In All Aspects Of Their Business, And This Is Especially Important For A Scheduling Coordinator. They Must Ensure That Schedules Are Accurate And Up-To-Date, And Any Changes Are Communicated Effectively To All Parties Involved.
Proficient In Scheduling Software And Systems: A Scheduling Coordinator At Nordstrom Should Have Experience And Knowledge Of Scheduling Software And Systems. This Includes Being Able To Create And Manage Schedules, Track Time Off Requests, And Generate Reports.
Ability To Work In A Fast-Paced Environment: Nordstrom Is A Busy And Dynamic Environment, And The Scheduling Coordinator Must Be Able To Thrive In A Fast-Paced Setting. This Includes Being Able To Adapt To Changes Quickly, Handle Multiple Tasks Simultaneously, And Work Well Under Pressure.
Planning
Communication
Time Management
Multitasking
Attention to detail
customer service
Computer proficiency
Teamwork
Organization
Problem-Solving
Adaptability
Prioritization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Scheduling Coordinator in Boston, MA, USA is $38,000 - $55,000 per year. This range can vary depending on factors such as experience, skills, and the specific industry or company the individual is working for.
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Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.
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