Northern Trust

Client Servicing Intern

Northern Trust

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for a highly motivated and organized Client Servicing Intern to join the team at Northern Trust. This role offers a great opportunity to gain experience in the financial services industry and to learn how to develop and maintain relationships with clients.The ideal candidate for this position should have excellent communication and interpersonal skills. They should be able to understand client needs and work with internal teams and external stakeholders to deliver exceptional service. They should also have a basic understanding of the financial services industry and be able to work in a fast-paced environment.If you have a passion for customer service and want to gain experience in the financial services industry, this is the perfect role for you!

Responsibilities:

  1. Develop and maintain strong relationships with clients in the financial services industry
  2. Provide exceptional customer service to clients in a timely manner
  3. Understand client needs and provide solutions accordingly
  4. Work with internal teams and external stakeholders to ensure client needs are met
  5. Keep up to date on industry trends and regulations
  6. Monitor client accounts and ensure all transactions are compliant with regulations
  7. Maintain a high level of professionalism and accuracy when dealing with clients
  8. Assist in developing strategies to increase customer satisfaction and loyalty
  9. Prepare and deliver reports to internal teams and external stakeholders
  10. Participate in team meetings and provide valuable insight into client relationships.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work Independently And As Part Of A Team

  • Excel

  • Strong Problem-Solving And Analytical Skills

  • Knowledge Of Customer Service Principles And Practices

  • Proficient In Ms Office (Word

  • Outlook)

  • Ability To Multi-Task And Manage Competing Priorities

  • Ability To Learn And Adapt Quickly To A Rapidly Changing Environment

  • Knowledge Of Financial Services Industry And Northern Trust Products And Services

Required Skills
  • Financial Analysis

  • Research

  • Project Management

  • Account Management

  • Communication

  • Time Management

  • Business Development

  • Interpersonal skills

  • Attention to detail

  • Organizational Skills

  • customer service

  • Teamwork

  • Client Relations

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Client Servicing Intern in Chicago, IL, USA is around $18.50 to $21.50 per hour. This may vary depending on the company, the individual's level of experience, and any additional skills they may have.

Additional Information
Northern Trust is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 10th, 2023
Apply BeforeMay 22nd, 2025
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About Northern Trust

Northern Trust Corporation is a financial services company that caters to corporations, institutional investors, and ultra high net worth individuals. It is one of the largest banks in the United States and one of the oldest banks in continuous operation.

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