Consultant, Investment Operations Outsourcing Client Service

At Northern Trust, we are looking for a passionate and experienced professional to join our Investment Operations Outsourcing Client Service team as a Consultant. This individual will be responsible for providing excellent service and quality advice to our clients, while managing the daily operations of our investment products and services.The successful candidate must have a minimum of 3 years of experience in financial services, strong problem solving and customer service experience, and an excellent understanding of investment operations and related processes. We are looking for someone who is organized, detail-oriented, and able to effectively interact with customers and internal stakeholders. A positive attitude and the ability to work in a fast-paced environment are essential.If you have the required qualifications and are eager to join our team, we would love to hear from you!

Responsibilities:

1. Provide excellent customer service and quality advice to clients.
2. Manage daily operations of investment products and services.
3. Analyze financial data and identify potential issues.
4. Monitor investment performance and provide reports to internal stakeholders.
5. Proactively resolve customer inquiries and complaints.
6. Maintain up-to-date knowledge of the investment operations and related processes.
7. Follow regulations and procedures when processing transactions.
8. Develop and implement strategies for improving operational efficiency.
9. Track and analyze customer feedback to identify areas for improvement.
10. Assist in the onboarding process of new clients.

According to JobzMall, the average salary range for a Consultant, Investment Operations Outsourcing Client Service in Chicago, IL, USA is $72,000 to $126,000 per year. This range is based on the salaries of professionals with similar job titles in the same geographical area.

Northern Trust Corporation is a financial services company that caters to corporations, institutional investors, and ultra high net worth individuals. It is one of the largest banks in the United States and one of the oldest banks in continuous operation.