Northwestern University

Surgical Liaison

Northwestern University

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Do you have experience in both the medical and academic fields, and a passion for helping others? Northwestern University is looking for a motivated and organized Surgical Liaison to coordinate and facilitate the patient experience. If you have a strong understanding of medical terminology, the ability to multitask and prioritize effectively, and a commitment to providing excellent customer service, then this role may be for you. This is an exciting opportunity to join our team and make a real impact in the lives of our patients and their families. The ideal candidate for the Surgical Liaison role will have excellent interpersonal and communication skills, the ability to think critically and solve problems, and a passion for delivering the highest quality of care.

Responsibilities:

  1. Maintain excellent communication and interpersonal skills with patients, families, and healthcare providers.
  2. Coordinate and facilitate the patient experience throughout the entire surgical process.
  3. Utilize strong understanding of medical terminology and procedures to provide accurate information to patients and families.
  4. Multitask and prioritize effectively in order to ensure the highest quality of care is provided in a timely manner.
  5. Keep up to date with medical industry trends and procedures in order to provide the most current information to patients and families.
  6. Develop and maintain relationships with healthcare providers and other medical professionals to ensure patients are receiving the best care possible.
  7. Ensure patient confidentiality is maintained at all times.
  8. Act as a resource and guide for patients and families throughout their surgical journey.
  9. Troubleshoot and resolve any issues or concerns that may arise.
  10. Provide excellent customer service and ensure the patient experience is a positive one.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Medical Knowledge And Experience

  • Knowledge Of Medical Terminology

  • Excellent Organizational Skills

  • Ability To Work Independently

  • Ability To Multi-Task

  • Proficiency In Computer Software Programs

  • Prior Experience Working In A Hospital Setting

Required Skills
  • Research

  • Networking

  • Communication

  • Negotiation

  • Collaboration

  • Analytical

  • education

  • Coordination

  • Problem-Solving

  • Outreach

  • Multi-tasking

  • advocacy

  • Organizational

  • Decision-Making

  • Interpersonal

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Surgical Liaison in Chicago, IL, USA is $50,000 - $90,000 per year. Salaries vary depending on experience, education, and other factors.

Additional Information
Northwestern University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 3rd, 2023
Apply BeforeMay 22nd, 2025
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About Northwestern University

Northwestern University is a private research university based in Evanston, Illinois, with other campuses in Chicago and Doha, Qatar, and academic programs and facilities in Miami, Florida; Washington, DC; and San Francisco, California.

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