Oracle

Client Services Implementation Specialist

Oracle

Nashville, TN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented problem solver with a passion for providing exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you to join our team as a Client Services Implementation Specialist at Oracle. In this role, you will be responsible for ensuring a smooth and successful implementation process for our clients, utilizing your technical expertise and strong communication skills. We are looking for individuals with a strong understanding of client needs and the ability to deliver solutions that exceed expectations. If you have a proven track record of delivering outstanding client service and possess the required qualifications, we encourage you to apply for this position. Join our team and make an impact on our clients' success.

  1. Coordinate and manage the implementation process for new clients, ensuring a seamless and efficient experience.
  2. Utilize technical knowledge to troubleshoot and resolve any issues that may arise during implementation.
  3. Communicate effectively with clients to understand their needs and ensure their expectations are met or exceeded.
  4. Provide excellent customer service by being responsive and proactive in addressing any concerns or questions from clients.
  5. Collaborate with cross-functional teams to ensure all aspects of the implementation process are completed accurately and on time.
  6. Conduct training sessions for clients to ensure they are familiar with our products and services.
  7. Continuously evaluate and improve the implementation process to streamline and enhance the client experience.
  8. Serve as a point of contact for clients throughout the implementation process, maintaining a strong relationship and ensuring their satisfaction.
  9. Stay up-to-date with industry trends and best practices to provide informed recommendations to clients.
  10. Document and maintain accurate records of all client interactions and implementation processes.
  11. Work independently and as part of a team to meet performance goals and deadlines.
  12. Represent the company with professionalism and integrity at all times.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Bachelor's Degree In Business, Marketing, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In Client Services Or Project Management.

  • Strong Knowledge Of Oracle Products And Services, With Experience In Implementation And Support.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build Relationships With Clients And Internal Teams.

  • Proven Track Record Of Successfully Managing And Delivering Complex Projects Within Tight Deadlines.

Required Skills
  • Project Management

  • Data Analysis

  • Account Management

  • Communication

  • Problem Solving

  • Relationship Building

  • Customer Support

  • Software Implementation

  • Technical Expertise

  • Client Onboarding

  • Training And Education

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Client Services Implementation Specialist in Nashville, TN, USA is $50,000 - $70,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities.

Additional Information
Oracle is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 24th, 2024
Apply BeforeMay 22nd, 2025
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About Oracle

Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood Shores, California. The company sells database software and technology, cloud engineered systems, and enterprise software products—particularly its own brands of database management systems.

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