
Field Service Representative
At Pacific Gas and Electric, we are looking for a motivated and dedicated Field Service Representative to join our team. This is an incredible opportunity for a customer-focused individual to be at the forefront of our energy delivery operations. The successful candidate will be responsible for providing excellent customer service, performing maintenance and monitoring activities, and troubleshooting equipment as needed.The ideal candidate will possess strong customer service skills, be highly organized, and have a knack for problem solving. A valid driver’s license and the ability to lift up to 50 pounds is also required. We are looking for someone who is enthusiastic and committed to helping us maintain our high standards of customer service. If you are looking for an exciting and challenging role that will make a real difference, this could be the perfect job for you.
Responsibilities:
-Provide excellent customer service and attend to customer inquiries in a timely manner
-Perform maintenance and monitoring activities as required -Troubleshoot and repair equipment as needed -Ensure safety and compliance with all relevant regulations -Maintain a high standard of customer service -Document all service activities and customer interactions -Provide customers with updates and progress reports -Lift up to 50 pounds -Drive company vehicles as needed -Respond to emergency calls and provide on-site service as necessary -Maintain a valid driver’s license
Ability To Work In Extreme Weather Conditions
Excellent Customer Service Skills
Problem-Solving Abilities
Ability To Communicate Effectively
Ability To Work Independently
Knowledge Of Safety Protocols
Strong Technical Understanding
Ability To Lift And Carry Up To Pounds
Documentation
Data Entry
Troubleshooting
Communication
Time Management
Technical Support
Scheduling
customer service
Analytical Thinking
Preventive Maintenance
Task prioritization
Problem-Solving
Safety Protocols
Electrical Systems
Network Systems
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Representative in Fresno, CA, USA is between $44,800 and $63,000 per year. This range can vary depending on experience, location, industry, and other factors.
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PG&E Corp. is a holding company of PG&E Co., which engages in generation, transmission, and distribution of electricity and natural gas to customers.

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