We are looking for an experienced and motivated POS Analyst to join the PacSun team and help manage the company's sophisticated point-of-sale systems. The ideal candidate should have an in-depth knowledge of the POS industry, as well as a passion for delivering excellent customer service. We are looking for someone who is motivated to take on a challenging role and grow with the company.The successful candidate must have experience in setting up and troubleshooting POS systems, as well as a strong knowledge of the software and hardware involved. Additionally, they must have the ability to deliver outstanding customer service and develop relationships with stakeholders. Excellent problem-solving skills and the ability to work in a fast-paced environment are essential. A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
Responsibilities:
- Setup, configure, and maintain POS systems for PacSun stores.
- Troubleshoot POS system issues and provide customer service.
- Develop and maintain relationships with stakeholders.
- Monitor the performance and security of POS systems.
- Keep up with the latest POS technology trends and industry developments.
- Research and analyze POS system data to improve operational efficiency.
- Monitor customer feedback to identify areas of improvement.
- Liaise with vendors to ensure timely delivery of POS systems.
- Train store staff on how to use POS systems and provide technical support.
- Prepare reports and documents related to POS systems and customer service levels.
Strong Analytical Skills
Excellent Written And Verbal Communication Skills
Proficiency In Microsoft Office Suite
Proven Problem Solving And Critical Thinking Abilities
Knowledge Of Pos Software
Systems
And Hardware
Ability To Work Independently And In A Team Environment
Flexibility To Adjust To Changing Market Trends And Customer Needs
Exceptional Customer Service And Interpersonal Skills
Troubleshooting
Communication
Reporting
Technical
Problem-Solving
Organizational
Customer-Service
Data-Analysis
Process-Improvement
Database-Management
Inventory-Management
Retail-Experience
System-Maintenance
Retail-Software
Pos-Systems
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a POS Analyst in Anaheim, CA, USA is between $47,000 and $63,000 per year. This range may vary depending on experience, qualifications, and other factors.
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Pacific Sunwear of California Inc., is a United States-based retail clothing brand rooted in the youth oriented culture and lifestyle of California. The company sells lifestyle apparel, along with footwear and accessories designed for teens and young adults.
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