
NOC Technician II - French Speaking
Monitor Network Monitor System(s) for faults and alerts and respond to problems according to provided documented procedures. Open, update, and close Trouble Tickets, including information in the Accounting, Equipment, Document Area, Contact Information, and Assets tabs as needed. Provide timely and detailed documentation in ticket system. Create, respond, and escalate tickets as necessary to the proper support groups. Ensure compliance with system procedures. Comply with the requirements of the Safety Management System. Maintain and upgrade current IP network and satellite hardware. Systems administration including setting up user accounts, passwords and privileges on IP PBXs, client portals, web filter/firewalls, NMS system. Document and testing of VSAT, IP and IP telephony system installations as required.
Min. 2-4 years of experience with Oracle or other data base management systems
Flexible work hours to support the department as needed.
French Speaking strongly preferred
Must have flexibility of working extended hours, weekends, holidays, on call and in remote and harsh environments
Documentation
Time Management
MS Excel
MS Word
Database Management
Troubleshooting skills
IP routing
IP telephony system installations
Process Improvement
Self-Driven
Communication Skills
Detail Oriented and Organized
Result Driven
According to JobzMall, the average salary range for a NOC Technician II - French Speaking in 3340 Greens Rd, Houston, TX 77032, USA is between $50,000 and $65,000 per year. The exact salary will depend on a variety of factors such as experience, qualifications, and location.
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Panasonic Corp. engages in the development, manufacture, and sale of electrical products. It operates through the following segments: Appliances, Eco Solutions, Audio Visual Computer (AVC) Networks, Automotive and Industrial Systems.

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