Panasonic

NOC Technician II - French Speaking

Panasonic

3340 Greens Rd, Houston, TX 77032, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Monitor Network Monitor System(s) for faults and alerts and respond to problems according to provided documented procedures. Open, update, and close Trouble Tickets, including information in the Accounting, Equipment, Document Area, Contact Information, and Assets tabs as needed. Provide timely and detailed documentation in ticket system. Create, respond, and escalate tickets as necessary to the proper support groups. Ensure compliance with system procedures. Comply with the requirements of the Safety Management System. Maintain and upgrade current IP network and satellite hardware. Systems administration including setting up user accounts, passwords and privileges on IP PBXs, client portals, web filter/firewalls, NMS system. Document and testing of VSAT, IP and IP telephony system installations as required.

Where is this job?
This job is located at 3340 Greens Rd, Houston, TX 77032, USA
Job Qualifications
  • Min. 2-4 years of experience with Oracle or other data base management systems

  • Flexible work hours to support the department as needed.

  • French Speaking strongly preferred

  • Must have flexibility of working extended hours, weekends, holidays, on call and in remote and harsh environments

Required Skills
  • Documentation

  • Time Management

  • MS Excel

  • MS Word

  • Database Management

  • Troubleshooting skills

  • IP routing

  • IP telephony system installations

Soft Skills
  • Process Improvement

  • Self-Driven

  • Communication Skills

  • Detail Oriented and Organized

  • Result Driven

Compensation

According to JobzMall, the average salary range for a NOC Technician II - French Speaking in 3340 Greens Rd, Houston, TX 77032, USA is between $50,000 and $65,000 per year. The exact salary will depend on a variety of factors such as experience, qualifications, and location.

Additional Information
Panasonic is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 17th, 2020
Apply BeforeMay 22nd, 2025
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About Panasonic

Panasonic Corp. engages in the development, manufacture, and sale of electrical products. It operates through the following segments: Appliances, Eco Solutions, Audio Visual Computer (AVC) Networks, Automotive and Industrial Systems.

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