Paycom Services Administrator

We’re looking for an experienced and motivated Paycom Services Administrator to join our team at Paycom. As a key member of our team, you will be responsible for providing support to clients and troubleshooting technical issues. We’re looking for someone with excellent customer service skills, who is comfortable working in a fast-paced environment and can think quickly on their feet.To be successful in this role, you must have prior experience with Paycom applications and services, as well as a comprehensive understanding of all aspects of Paycom. You should also have excellent communication and problem-solving skills, and be able to build and maintain relationships with current and potential customers. Additionally, you should have a professional and helpful attitude, and the ability to multitask and prioritize effectively. If this sounds like you, we’d love to hear from you!

Responsibilities:

1. Provide customer service and technical support to clients regarding Paycom applications and services.
2. Troubleshoot and resolve any technical issues quickly and efficiently.
3. Maintain client relationships and build relationships with potential customers.
4. Educate clients on the features and functions of the Paycom system.
5. Stay up-to-date with the latest Paycom products and services.
6. Assist with training new Paycom users.
7. Analyze customer feedback and use it to improve customer service.
8. Monitor and respond to customer inquiries in a timely manner.
9. Ensure customer satisfaction and customer retention.
10. Provide reports and updates to management on customer service performance.

According to JobzMall, the average salary range for a Paycom Services Administrator in Oklahoma City, OK, USA is between $45,000 and $60,000 per year. This salary range can vary depending on the experience and qualifications of the individual.

Paycom Software, Inc., known simply as Paycom, is an American online payroll and human resource technology provider based in Oklahoma City, Oklahoma. It is attributed with being one of the first fully online payroll providers and has offices throughout the U.S.