Account Manager, SMB

Welcome to PayPal! We are a leading global payments and technology company that connects millions of consumers, businesses, and financial institutions. We are looking for an Account Manager, SMB to join our team and help us drive growth and success in the small and medium-sized business market. As an Account Manager, you will be responsible for building and maintaining relationships with our SMB clients, understanding their needs, and providing them with strategic solutions to help them achieve their business goals. If you are a self-motivated, results-driven individual with a passion for helping small businesses succeed, then we want to hear from you! Read on to learn more about the qualifications and skills we are looking for in our ideal candidate.

1. Develop and maintain strong relationships with SMB clients, serving as their primary point of contact for all account-related needs.
2. Understand the unique needs and goals of each SMB client and provide strategic solutions to help them achieve success.
3. Identify and pursue opportunities for growth and expansion within the SMB market.
4. Collaborate with cross-functional teams to ensure seamless delivery of services and support to SMB clients.
5. Proactively monitor and analyze account performance, providing regular updates and recommendations to clients.
6. Stay up-to-date on industry trends, market conditions, and competitor activity to inform account strategies.
7. Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
8. Act as an advocate for SMB clients within the company, ensuring their needs and feedback are heard and addressed.
9. Meet and exceed sales targets and performance metrics for assigned SMB accounts.
10. Provide training and support to clients on PayPal products and services.
11. Communicate new product features and updates to clients and assist with the adoption and integration of these offerings.
12. Create and maintain accurate records of client interactions and account activity.
13. Attend networking events and conferences to represent PayPal and promote our services to potential SMB clients.
14. Continuously seek out new opportunities and strategies to drive growth and success in the SMB market.
15. Collaborate with the marketing team to develop targeted campaigns and initiatives for SMB clients.

According to JobzMall, the average salary range for a Account Manager, SMB in Pennsylvania, USA is $50,000-$70,000 per year. This can vary depending on factors such as experience, location, and industry.

PayPal Holdings, Inc. enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions. It also facilitates person to person payments through PayPal, Venmo, and Xoom.