Customer Experience Specialist

Provide timely and world-class support for phone and email contacts for our B2B and B2C customers which includes location team members, retail brand partners, and shoppers. Help customers by answering their questions and providing help with such topics as technical support, directions to a location, and shipping. Log all phone and email conversations by tagging the contact appropriately to ensure the information can later be used to make positive changes to our business. Work on small customer support projects to ensure company and department objectives are met. Perform all other tasks as necessary to ensure the success of the Operations team for location partners, retailers and end customers. Report to the Manager of Operations - Location and Retailer Services.

According to JobzMall, the average salary range for a Customer Experience Specialist in 7700 W Parmer Ln, Austin, TX 78729, USA is between $36,126 and $60,952 per year. This range can vary depending on the size of the company, the number of years of experience of the specialist, and the skills and qualifications they possess.

PayPal Holdings, Inc. enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions. It also facilitates person to person payments through PayPal, Venmo, and Xoom.