PayPal

Sr Director, GPS - Americas Tech Support

PayPal

Scottsdale, AZ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for a highly organized and strategic Sr Director to lead the GPS – Americas Tech Support team at PayPal. The ideal candidate will have a proven track record of driving product and process improvement, as well as experience leading large, geographically dispersed teams.This is an incredible opportunity for an experienced leader to deliver strong results, drive innovation, and lead a team in a fast-paced and growing organization. The successful candidate will have the opportunity to work with the world’s leading payment platform and make a real impact on the customer experience.The successful candidate will have excellent communication and interpersonal skills, a collaborative mindset, and the ability to think strategically and execute tactically. This individual should be highly organized, resourceful, and able to successfully manage multiple priorities. The successful candidate must have experience in customer service, product development, and process improvement. A strong background in software engineering and/or technology support is also preferred.

Where is this job?
This job is located at Scottsdale, AZ, USA
Job Qualifications
  • Bachelor's Degree In Computer Science

  • Engineering

  • Or Related Field

  • Interpersonal

  • + Years Of Relevant Experience In Customer Service Management

  • Proven Track Record Of Leading And Developing Customer Service Teams

  • Demonstrated Ability To Solve Complex Customer Service Problems

  • Ability To Develop And Manage Customer Service Strategies

  • Comprehensive Knowledge Of Customer Service Technologies And Frameworks

  • Outstanding Communication

  • And Leadership Skills

Required Skills
  • Budgeting

  • Networking

  • Troubleshooting

  • Planning

  • Communication

  • Coaching

  • Negotiation

  • Leadership

  • Mentoring

  • Teamwork

  • Organization

  • Goal-Setting

  • Strategic Thinking

  • Problem-Solving

  • Decision-Making

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Sr Director, GPS - Americas Tech Support in Scottsdale, AZ, USA is between $127,500 and $175,000 annually. This range includes base salary, bonuses, and other compensation.

Additional Information
PayPal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 15th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About PayPal

PayPal Holdings, Inc. enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions. It also facilitates person to person payments through PayPal, Venmo, and Xoom.

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