PayPal

SRE Critical Incident Manager

PayPal

Austin, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

PayPal is looking for an experienced and highly motivated Site Reliability Engineering (SRE) Critical Incident Manager to join our team. This individual will be responsible for proactively identifying, documenting, and resolving incidents related to our mission-critical services.The ideal candidate is highly organized and has a proven track record of managing critical incidents within a fast-paced environment. They will possess outstanding problem-solving skills and be able to quickly and accurately identify potential risks and solutions. The successful candidate will also have strong communication and collaboration skills and the ability to work with a wide range of stakeholders within the organization.If you are passionate about solving complex problems and enjoy working in a collaborative, high-performance environment, we would love to hear from you.Required Qualifications: • Bachelor’s Degree in Computer Science or related field• At least 5 years of experience in a similar position• Ability to work independently and as part of a team• Excellent problem-solving skills• Expertise in incident management processes and tools• Knowledge of software development process, DevOps, and SRE principles• Proficiency in Linux and scripting languages• Ability to manage multiple tasks and prioritize effectively• Excellent written and verbal communication skills

Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Excellent Communication And Organizational Skills

  • Experience With Web Services And Apis

  • Strong Understanding Of Incident Management Processes

  • Knowledge Of Service And Application Architecture

  • Understanding Of Linux/Unix And Windows Operating Systems

  • Experience With Scripting And Automation Tools

  • Experience With Monitoring Tools Such As Splunk

  • Proficiency In At Least One Programming Language

Required Skills
  • Documentation

  • Troubleshooting

  • Communication

  • Leadership

  • Automation

  • Technical

  • Collaboration

  • Analytical

  • Monitoring

  • Problem-Solving

  • Organizational

  • Risk-Management

  • Stress-Management

  • Operational

  • Incident-Response

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a SRE Critical Incident Manager in Austin, TX, USA is $95,000 to $125,000 per year. The exact salary can vary depending on experience, company, and other factors.

Additional Information
PayPal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 15th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About PayPal

PayPal Holdings, Inc. enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions. It also facilitates person to person payments through PayPal, Venmo, and Xoom.

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