PayPal is looking for an experienced and highly motivated Site Reliability Engineering (SRE) Critical Incident Manager to join our team. This individual will be responsible for proactively identifying, documenting, and resolving incidents related to our mission-critical services.The ideal candidate is highly organized and has a proven track record of managing critical incidents within a fast-paced environment. They will possess outstanding problem-solving skills and be able to quickly and accurately identify potential risks and solutions. The successful candidate will also have strong communication and collaboration skills and the ability to work with a wide range of stakeholders within the organization.If you are passionate about solving complex problems and enjoy working in a collaborative, high-performance environment, we would love to hear from you.Required Qualifications: • Bachelor’s Degree in Computer Science or related field• At least 5 years of experience in a similar position• Ability to work independently and as part of a team• Excellent problem-solving skills• Expertise in incident management processes and tools• Knowledge of software development process, DevOps, and SRE principles• Proficiency in Linux and scripting languages• Ability to manage multiple tasks and prioritize effectively• Excellent written and verbal communication skills
Excellent Communication And Organizational Skills
Experience With Web Services And Apis
Strong Understanding Of Incident Management Processes
Knowledge Of Service And Application Architecture
Understanding Of Linux/Unix And Windows Operating Systems
Experience With Scripting And Automation Tools
Experience With Monitoring Tools Such As Splunk
Proficiency In At Least One Programming Language
Documentation
Troubleshooting
Communication
Leadership
Automation
Technical
Collaboration
Analytical
Monitoring
Problem-Solving
Organizational
Risk-Management
Stress-Management
Operational
Incident-Response
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a SRE Critical Incident Manager in Austin, TX, USA is $95,000 to $125,000 per year. The exact salary can vary depending on experience, company, and other factors.
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PayPal Holdings, Inc. enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions. It also facilitates person to person payments through PayPal, Venmo, and Xoom.

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