PayPal

Technical Account Manager

PayPal

Scottsdale, AZ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At PayPal, we are looking for a Technical Account Manager who is passionate about using their technical expertise to build relationships with our customers. As a Technical Account Manager, you will be responsible for managing technical support requests and providing technical guidance to our customers. The ideal candidate will have a strong technical background, excellent troubleshooting skills, and the ability to effectively communicate with customers.We are seeking a Technical Account Manager who can bring enthusiasm, creativity, and professionalism to our team. The ideal candidate will have experience in customer service, technical support, and account management. The successful candidate should have a demonstrated history of working with customers to resolve technical issues, as well as a passion for understanding customer needs and providing solutions.Qualifications:• Bachelor's degree in Computer Science, Information Technology, or related field• 3+ years of experience in customer service and/or technical support• Experience with account management, customer relations, and problem-solving• Knowledge of computer hardware and software• Excellent communication and interpersonal skills• Ability to multi-task, prioritize, and manage time effectively• Self-motivated and able to work independentlyIf you are passionate about using your technical expertise to build relationships with customers and make a tangible impact on their experiences, we look forward to hearing from you.

Where is this job?
This job is located at Scottsdale, AZ, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Strong Technical Background

  • Ability To Multi-Task

  • Proven Experience In Customer Service And Technical Support

  • Organizational & Problem-Solving Skills

  • Proficiency With Microsoft Office

  • Experience In The Payments Industry

  • Experience With Customer Relationship Management (Crm) Systems

Required Skills
  • Strategic Planning

  • Project Management

  • Account Management

  • Communication

  • Technical Aptitude

  • customer service

  • Financial Management

  • Relationship Building

  • Risk Analysis

  • Analytics

  • Dispute resolution

  • Data Interpretation

  • Problem-Solving

  • Cross-Functional Collaboration

  • Problem Escalation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Technical Account Manager in Scottsdale, AZ, USA is $71,919 - $109,923.

Additional Information
PayPal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 15th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About PayPal

PayPal Holdings, Inc. enables digital and mobile payments on behalf of consumers and merchants worldwide. It provides a simpler and safer way for businesses of all sizes to accept payments from merchant websites, mobile devices and applications, and at offline retail locations through a range of payment solutions. It also facilitates person to person payments through PayPal, Venmo, and Xoom.

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