Peet's Coffee

Assistant Store Manager

Peet's Coffee

Palo Alto, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Peet's Coffee, we are passionate about crafting the best-tasting coffee and delivering exceptional customer service. We are looking for an experienced, results-driven Assistant Store Manager to join our team and lead our store to success.The ideal candidate will be a highly organized and motivated individual with a deep understanding of the retail landscape. They will be able to effectively manage staff, maximize sales opportunities and ensure that our customers have a consistently positive experience.To be successful in this role, the candidate must have a minimum of 2 years of retail management experience, excellent customer service and problem-solving skills, and strong communication and leadership abilities. They should be comfortable working in a fast-paced environment and have the ability to quickly adapt to changing conditions.If you are an enthusiastic and driven individual and have what it takes to lead our store to success, we would love to hear from you.

Responsibilities:

  1. Develop and implement strategies to increase customer satisfaction and loyalty.
  2. Create and manage staff schedules and ensure that all staff members adhere to company policies and procedures.
  3. Monitor store performance and sales activities to identify areas for improvement and develop action plans to address them.
  4. Provide training and development opportunities for staff members and ensure they are properly trained and equipped to carry out their duties.
  5. Maintain an accurate inventory of products and supplies and order necessary items as needed.
  6. Create effective promotions and marketing campaigns to drive sales and increase customer engagement.
  7. Monitor store operations and ensure that all safety and security protocols are followed.
  8. Resolve customer complaints and address any customer service issues in a timely and professional manner.
  9. Analyze store data and performance to identify trends and make informed decisions.
  10. Develop and maintain relationships with vendors and suppliers to ensure the best selection of products and services.
Where is this job?
This job is located at Palo Alto, CA, USA
Job Qualifications
  • Strong Leadership

  • Customer Service

  • Sales Experience

  • Financial Acumen

  • Organizational Skills

  • Ability To Work Independently

  • Problem Solving Skills

  • Excellent Communication

Required Skills
  • Inventory

  • Marketing

  • Scheduling

  • Problem Solving

  • Leadership

  • customer service

  • Quality Control

  • Team Building

  • Merchandising

  • Cash Handling

  • Trend Analysis

  • Retail Sales

  • Employee Management

  • Motivating

  • Operational Efficiency

Soft Skills
  • Communication

  • Decision Making

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Assistant Store Manager in Palo Alto, CA, USA is $48,735 to $81,873 per year. This range is based on experience, qualifications, and other factors.

Additional Information
Peet's Coffee is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 15th, 2023
Apply BeforeMay 22nd, 2025
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About Peet's Coffee

Peet's Coffee is a San Francisco Bay Area-based specialty coffee roaster and retailer owned by JAB Holding Company. Founded in 1966 by Alfred Peet in Berkeley, California, Peet's introduced the United States to its darker roasted Arabica coffee in blends including French Roast and grades appropriate for espresso drinks. Peet's offers freshly roasted beans, brewed coffee and espresso beverages, as well as bottled cold brew. In 2007, Peet's opened the first LEED Gold Certified roastery in the United States. Peet's coffee is sold in over 14,000 grocery stores across the United States.

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