Retail Operations Systems Program Manager

Welcome to Peet's Coffee! We are currently seeking a highly skilled and motivated individual to join our team as a Retail Operations Systems Program Manager. In this role, you will be responsible for leading the development, implementation, and maintenance of our retail operations systems, ensuring smooth and efficient operations across all our stores. This is an exciting opportunity for someone with a strong background in retail operations and systems management to make a significant impact on our company's success. If you have a passion for coffee and a drive for excellence, we want to hear from you! Keep reading to learn more about the qualifications we are looking for in our ideal candidate.

1. Develop and implement strategic plans for the improvement and maintenance of retail operations systems.
2. Lead cross-functional teams in the design, development, and deployment of new systems and processes.
3. Collaborate with various departments, including IT, finance, and operations, to identify and prioritize system needs and enhancements.
4. Ensure compliance with company policies and procedures in all system updates and changes.
5. Monitor and analyze system performance and identify areas for improvement to increase efficiency and effectiveness.
6. Train and support store employees on the proper usage and functionality of retail operations systems.
7. Conduct regular audits and reviews to ensure accuracy and consistency of data within systems.
8. Stay up-to-date on industry trends and best practices in retail operations systems to make informed recommendations for system improvements.
9. Prepare and present reports and updates to senior management on system performance and progress.
10. Proactively identify and troubleshoot any issues or challenges with retail operations systems and implement solutions in a timely manner.
11. Manage vendor relationships and negotiate contracts for system upgrades and maintenance.
12. Maintain documentation and standard operating procedures for retail operations systems.
13. Foster a positive and collaborative work environment, promoting teamwork and open communication within the team and across departments.
14. Continuously evaluate and refine processes to optimize system functionality and improve overall retail operations.
15. Uphold company values and standards, ensuring the highest quality service and customer satisfaction.

According to JobzMall, the average salary range for a Retail Operations Systems Program Manager in Emeryville, CA, USA is $75,000 - $110,000 per year. This can vary depending on the specific company, experience level, and other factors.

Peet's Coffee is a San Francisco Bay Area-based specialty coffee roaster and retailer owned by JAB Holding Company. Founded in 1966 by Alfred Peet in Berkeley, California, Peet's introduced the United States to its darker roasted Arabica coffee in blends including French Roast and grades appropriate for espresso drinks. Peet's offers freshly roasted beans, brewed coffee and espresso beverages, as well as bottled cold brew. In 2007, Peet's opened the first LEED Gold Certified roastery in the United States. Peet's coffee is sold in over 14,000 grocery stores across the United States.