
Team Member
Are you a coffee lover with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy working as part of a dynamic team? If so, we have the perfect opportunity for you!At Peet's Coffee, we are looking for a dedicated and enthusiastic Team Member to join our team. As a member of our team, you will play a vital role in creating a memorable experience for our customers through your friendly demeanor, attention to detail, and knowledge of our products. We are seeking individuals who are driven, reliable, and have a genuine interest in coffee and customer satisfaction.If this sounds like you, read on to learn more about the qualifications and responsibilities for this position. Join us in our mission to deliver the best cup of coffee and create a warm and welcoming environment for all!
Responsibilities:
- Greet and engage with customers in a friendly and welcoming manner.
- Educate customers on our coffee products and offerings.
- Prepare and serve coffee and other beverages according to company standards.
- Maintain a clean and organized work area, including the brewing equipment and service areas.
- Accurately handle cash and credit card transactions, and maintain a balanced cash drawer.
- Assist with inventory management and restocking of supplies.
- Follow all food safety and sanitation guidelines to ensure the health and safety of customers and team members.
- Collaborate with team members to ensure a smooth and efficient flow of service.
- Address any customer concerns or complaints in a professional and timely manner.
- Continuously seek to improve customer satisfaction and provide exceptional customer service.
- Stay up-to-date on new products and promotions to effectively communicate them to customers.
- Adhere to company policies and procedures at all times.
- Participate in training and development opportunities to enhance job knowledge and skills.
- Contribute to a positive and inclusive work environment.
- Perform other duties as assigned by management.
Strong Customer Service Skills: A Team Member At Peet's Coffee Must Be Able To Provide Exceptional Customer Service To Ensure A Positive Experience For All Customers.
Knowledge Of Coffee And Tea: Candidates Should Have A Basic Understanding Of Coffee And Tea, Including Different Brewing Methods, Flavor Profiles, And Popular Drinks At Peet's Coffee.
Multitasking Abilities: Working At Peet's Coffee Can Be Fast-Paced And Require Juggling Multiple Tasks At Once. The Ideal Candidate Should Be Able To Handle A High-Volume Environment While Still Maintaining Attention To Detail.
Dependability And Reliability: Team Members At Peet's Coffee Are Expected To Show Up For Their Scheduled Shifts On Time And Ready To Work. Punctuality And Reliability Are Essential Qualities For This Role.
Ability To Work In A Team: As A Team Member, Collaboration And Teamwork Are Critical. Candidates Should Possess Strong Communication Skills And Be Able To Work Well With Others To Ensure A Smooth And Efficient Operation.
Communication
Inventory
Time Management
Multitasking
customer service
Quality Control
Cash Handling
Food safety
Barista Skills
Teamwork
Beverage Preparation
Espresso Knowledge
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Team Member in Alameda, CA, USA is $12 - $18 per hour. However, this can vary depending on the specific job role and company.
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Peet's Coffee is a San Francisco Bay Area-based specialty coffee roaster and retailer owned by JAB Holding Company. Founded in 1966 by Alfred Peet in Berkeley, California, Peet's introduced the United States to its darker roasted Arabica coffee in blends including French Roast and grades appropriate for espresso drinks. Peet's offers freshly roasted beans, brewed coffee and espresso beverages, as well as bottled cold brew. In 2007, Peet's opened the first LEED Gold Certified roastery in the United States. Peet's coffee is sold in over 14,000 grocery stores across the United States.

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