Peet's Coffee

Team Member

Peet's Coffee

Oakland, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Peet's Coffee! We are looking for passionate and dedicated individuals to join our team as a Team Member. As a Team Member, you will play a crucial role in creating a positive and welcoming experience for our customers. We are seeking individuals who are enthusiastic about coffee, have a strong work ethic, and thrive in a fast-paced environment. If you are someone who enjoys interacting with others and providing exceptional customer service, we would love for you to join our team at Peet's Coffee.

  1. Greeting and welcoming customers as they enter the store.
  2. Providing excellent customer service by answering questions, taking orders, and making recommendations.
  3. Maintaining a clean and organized work environment, including restocking supplies and cleaning equipment.
  4. Preparing and serving coffee, tea, and other beverages according to company standards.
  5. Operating the cash register and handling financial transactions accurately.
  6. Collaborating with team members to ensure efficient and smooth operations.
  7. Following all food safety and sanitation guidelines to ensure the safety of customers and co-workers.
  8. Demonstrating a strong knowledge of Peet's Coffee products and being able to accurately describe them to customers.
  9. Upselling and promoting new products and promotions to customers.
  10. Handling customer complaints and resolving issues in a professional and timely manner.
  11. Continuously learning about new coffee trends and staying updated on company policies and procedures.
  12. Assisting with inventory management and restocking products as needed.
  13. Adhering to all company policies and procedures, including dress code and attendance.
  14. Providing support to team members and assisting with tasks as needed.
  15. Representing the company in a positive and professional manner at all times.
Where is this job?
This job is located at Oakland, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Team Member At Peet's Coffee Should Possess Strong Communication And Interpersonal Skills To Provide Exceptional Customer Service To All Guests.

  • Barista Experience: Knowledge And Experience In Making Espresso-Based Drinks And Other Specialty Coffee Beverages Is Essential For This Role.

  • Attention To Detail: Team Members Should Be Able To Follow Recipes And Prepare Drinks Accurately, Paying Close Attention To Details Such As Milk Steaming And Latte Art.

  • Ability To Work In A Fast-Paced Environment: Peet's Coffee Is A Busy And Fast-Paced Environment, So Candidates Should Be Able To Handle Multiple Tasks, Work Efficiently Under Pressure, And Maintain A Positive Attitude.

  • Team Player: Collaboration And Teamwork Are Essential For Success At Peet's Coffee. Team Members Should Work Well With Others, Take Direction From Their Supervisors, And Contribute To A Positive And Productive Work Environment.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Cash Handling

  • Barista Skills

  • Teamwork

  • Sales skills

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Team Member in Oakland, CA, USA is $25,000 - $35,000 per year. This can vary depending on the specific job duties, experience level, and company. Some positions may also offer additional benefits and bonuses.

Additional Information
Peet's Coffee is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 16th, 2024
Apply BeforeMay 22nd, 2025
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About Peet's Coffee

Peet's Coffee is a San Francisco Bay Area-based specialty coffee roaster and retailer owned by JAB Holding Company. Founded in 1966 by Alfred Peet in Berkeley, California, Peet's introduced the United States to its darker roasted Arabica coffee in blends including French Roast and grades appropriate for espresso drinks. Peet's offers freshly roasted beans, brewed coffee and espresso beverages, as well as bottled cold brew. In 2007, Peet's opened the first LEED Gold Certified roastery in the United States. Peet's coffee is sold in over 14,000 grocery stores across the United States.

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