
Team Member
Are you a coffee lover with a passion for providing exceptional customer service? Then we have the perfect opportunity for you! Join our team at Peet's Coffee as a Team Member and be a part of our mission to deliver the highest quality coffee and tea experiences to our customers. As a member of our team, you will have the chance to work in a fast-paced and fun environment, while using your skills to make a meaningful impact on our customers' day. We are looking for individuals who are enthusiastic, customer-focused, and have a strong work ethic. If you are ready to brew up some great experiences, then we want you to join us at Peet's Coffee!
- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
- Prepare and serve high-quality coffee and tea beverages according to Peet's Coffee standards.
- Maintain a clean and organized work environment, including restocking and cleaning equipment.
- Follow food safety and sanitation guidelines to ensure the safety of customers and team members.
- Demonstrate knowledge of Peet's Coffee products and be able to make recommendations to customers.
- Handle cash and credit transactions accurately and efficiently.
- Respond to customer inquiries and concerns in a timely and effective manner.
- Collaborate with team members to ensure a smooth and efficient operation.
- Uphold Peet's Coffee's mission and values in all interactions with customers and team members.
- Participate in ongoing training and development opportunities to enhance product knowledge and customer service skills.
- Adhere to company policies and procedures, including those related to safety and security.
- Maintain a positive and professional attitude at all times.
- Continuously seek out ways to improve the customer experience and provide feedback to management.
- Flexibility to work in various roles, such as cashier, barista, or food prep, as needed.
- Meet and exceed sales and productivity goals set by management.
Excellent Customer Service Skills, Including The Ability To Greet And Interact With Customers In A Friendly And Professional Manner.
Knowledge Of Coffee And Espresso Drinks, Including The Ability To Make High-Quality Beverages According To Peet's Standards.
Ability To Work Well In A Fast-Paced Environment And Handle Multiple Tasks Simultaneously.
Strong Communication Skills, Both Verbal And Written, To Effectively Communicate With Team Members And Customers.
Willingness To Work Flexible Hours, Including Early Mornings, Evenings, Weekends, And Holidays.
Communication
Sales
Time Management
Product knowledge
Attention to detail
customer service
Cash Handling
Barista Skills
Teamwork
clean
Problem-Solving
Multi-tasking
Communication
Conflict Resolution
Customer Service
Leadership
Time management
Attention to detail
Creative Thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Team Member in Palo Alto, CA, USA is between $30,000 - $45,000 per year. However, this may vary depending on the specific company, industry, and experience level of the individual.
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Peet's Coffee is a San Francisco Bay Area-based specialty coffee roaster and retailer owned by JAB Holding Company. Founded in 1966 by Alfred Peet in Berkeley, California, Peet's introduced the United States to its darker roasted Arabica coffee in blends including French Roast and grades appropriate for espresso drinks. Peet's offers freshly roasted beans, brewed coffee and espresso beverages, as well as bottled cold brew. In 2007, Peet's opened the first LEED Gold Certified roastery in the United States. Peet's coffee is sold in over 14,000 grocery stores across the United States.

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