Operations Assistant, Out of Print

We are looking for a detail-oriented, enthusiastic Operations Assistant to join the Out of Print team at Penguin Random House. You will be part of a highly collaborative team and will have the opportunity to work with some of the best books from the world’s most renowned publishers. In this role, you will be responsible for maintaining our inventory, ensuring orders are processed correctly, and managing customer service requests.The ideal candidate must have a passion for books and customer service, excellent organizational skills, and the ability to multitask in a fast-paced environment. A strong knowledge of our inventory and an associate’s degree in business or a related field is preferred. If you are looking for an opportunity to help bring the best of publishing to life, we want to hear from you!

Responsibilities:

1. Maintain accurate inventory records and ensure orders are processed correctly.
2. Manage customer service requests and inquiries in a timely manner.
3. Assist with the coordination and implementation of promotional activities.
4. Develop and maintain relationships with vendors and distributors.
5. Monitor stock levels and order supplies as needed.
6. Maintain accurate records of invoices and other financial documents.
7. Analyze sales data and identify opportunities for improvement.
8. Troubleshoot and resolve customer service issues.
9. Monitor customer feedback and provide necessary support.
10. Assist with the preparation of reports and presentations.

According to JobzMall, the average salary range for a Operations Assistant, Out of Print in New York, NY, USA is between $38,000 and $52,000 per year.

Penguin Random House is an American multinational conglomerate publishing company formed in 2013 from the merger of Random House and Penguin Group. As of 2013, Penguin Random House employed about 10,000+ people globally and published 15,000 titles annually under its 250 divisions and imprints.