Attention all animal lovers! Are you looking for a job where you can make a difference in the lives of pets and their owners? Look no further than Petco's Animal Care Supervisor position! As a vital member of our team, you will oversee the daily care and well-being of our furry and feathered friends. We are seeking a passionate and responsible individual with a strong background in animal care and leadership. If you are dedicated to providing exceptional customer service and have a love for all creatures great and small, we want to hear from you!
- Supervise the daily operations of the animal care department, including managing staff schedules and ensuring proper staffing levels at all times.
- Train and mentor team members on proper animal care techniques and customer service skills.
- Monitor the health and well-being of all animals in the store, including administering medication, providing grooming services, and addressing any medical issues.
- Maintain a clean and safe environment for both animals and customers, following all Petco policies and procedures.
- Oversee inventory and ordering of necessary supplies for the animal care department.
- Create and maintain relationships with customers, providing exceptional customer service and addressing any concerns or complaints.
- Ensure compliance with all local, state, and federal laws and regulations regarding animal care and welfare.
- Conduct regular audits and inspections to ensure all animals are properly cared for and all equipment is in good working condition.
- Assist with adoption events and work closely with local animal shelters and rescue organizations.
- Stay up-to-date on industry trends and best practices in animal care, and implement any necessary changes or updates to improve the department.
- Act as a role model for all team members by demonstrating a strong passion for animal welfare and providing exceptional care to all animals.
- Handle any emergency situations with composure and make quick and informed decisions to ensure the safety and well-being of all animals.
- Communicate effectively with store management and other departments to ensure a cohesive and efficient operation.
- Complete all necessary paperwork and documentation accurately and in a timely manner.
- Continuously evaluate and improve animal care procedures to ensure the highest level of care for all animals.
Experience In Animal Care: The Ideal Candidate For An Animal Care Supervisor Job At Petco Should Have Prior Experience Working With Animals, Either In A Professional Or Volunteer Capacity. This Could Include Experience In A Pet Store, Veterinary Clinic, Or Animal Shelter.
Knowledge Of Animal Behavior And Health: A Strong Understanding Of Animal Behavior And Health Is Essential For An Animal Care Supervisor. This Includes Knowledge Of Common Health Issues, Behavioral Training Techniques, And Proper Handling And Care Of Different Types Of Animals.
Supervisory Experience: As A Supervisor, The Candidate Should Have Experience Managing A Team And Overseeing Their Work. This Could Include Experience In A Similar Role, Or Experience In A Related Field Such As Retail Or Customer Service.
Customer Service Skills: Since Petco Is A Customer-Facing Business, It Is Important For The Animal Care Supervisor To Have Excellent Customer Service Skills. This Includes The Ability To Communicate Effectively With Customers, Handle Difficult Situations With Professionalism, And Provide Exceptional Service.
Strong Leadership And Organizational Skills: The Animal Care Supervisor Will Be Responsible For Overseeing A Team Of Animal Care Associates And Ensuring The Smooth Operation Of The Store’s Animal Care Department. As Such, Strong Leadership And Organizational Skills Are Crucial For This Role. This Includes The Ability To Delegate Tasks, Prioritize Responsibilities, And Effectively Manage Time And Resources.
Inventory Management
Communication
Time Management
customer service
Team Leadership
Staff management
Training and Development
Animal handling
Problem-Solving
retail operations
Animal Health And Wellness
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Animal Care Supervisor in Atlanta, GA, USA is $33,000 - $55,000 per year. However, this can vary based on factors such as experience, location, and the specific employer. Some employers may offer higher salaries for more experienced or specialized supervisors or for those working in high-demand areas.
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Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.

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