Petco

Animal Care Supervisor

Petco

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about animals and looking for a leadership role that allows you to make a positive impact in their lives? Look no further! Petco is seeking a dedicated and experienced Animal Care Supervisor to join our team. As the supervisor, you will oversee the care of our furry, feathered, and scaly friends while providing exceptional customer service to their owners. If you have a strong background in animal care, excellent communication and organizational skills, and a passion for promoting animal welfare, we want to hear from you! Join us in our mission to enhance the lives of pets and their parents.

  1. Supervise and lead a team of animal care associates to ensure the highest level of care for all animals in the store.
  2. Train and mentor new animal care associates on proper handling, feeding, and cleaning techniques.
  3. Monitor and maintain the health and well-being of all animals in the store, including administering medications and providing veterinary care when necessary.
  4. Create and implement schedules for animal care associates to ensure adequate coverage and efficient operations.
  5. Oversee the proper maintenance of animal enclosures and habitats, including cleaning and disinfecting as needed.
  6. Ensure all animals are properly fed, have access to clean water, and receive appropriate enrichment and exercise.
  7. Develop and maintain relationships with customers by providing exceptional customer service and addressing any concerns or questions regarding animal care.
  8. Conduct regular health and wellness checks on all animals and report any concerns to the appropriate parties.
  9. Monitor inventory and order necessary supplies to maintain proper levels for animal care.
  10. Stay up-to-date on industry trends, best practices, and regulations related to animal care.
  11. Collaborate with other departments, such as grooming and training, to ensure a seamless and positive customer experience.
  12. Create and maintain records related to animal care, including medical records and adoption paperwork.
  13. Handle and resolve any conflicts or issues that arise with customers, associates, or animals in a professional and timely manner.
  14. Participate in special events and community outreach programs to promote the store's mission and promote animal welfare.
  15. Continuously assess and improve animal care procedures and protocols to ensure the highest level of care and safety for all animals.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Bachelor's Degree In Animal Science, Veterinary Technology, Or A Related Field.

  • Minimum Of 2-3 Years Experience In A Supervisory Role In An Animal Care Facility.

  • Knowledge Of Animal Health And Behavior, Including Experience With A Variety Of Species.

  • Strong Leadership And Communication Skills, With The Ability To Train And Manage A Team.

  • Understanding Of Pet Retail Operations And Ability To Maintain Inventory And Ensure Compliance With Company Policies And Procedures.

Required Skills
  • Inventory Management

  • Time Management

  • Team Management

  • customer service

  • First Aid

  • staff training

  • Animal handling

  • Animal behavior

  • Health Monitoring

  • Cleaning Protocols

  • Grooming Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Animal Care Supervisor in Charlotte, NC, USA is $34,000 - $54,000 per year. This can vary depending on the specific job responsibilities, experience level, and employer.

Additional Information
Petco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 14th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Petco

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.

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