Store General Manager

Welcome to Petco - where pets are family! We are seeking a passionate and experienced Store General Manager to lead our team and ensure the success of our store. As the leader of our pack, you will be responsible for overseeing all aspects of the store, from customer service to inventory management. If you have a love for animals and a proven track record in retail management, we want you to join our family! Keep reading for more information on this exciting opportunity.

1. Lead and manage a team of employees to ensure smooth and efficient operation of the store.
2. Create and implement strategies to drive sales and increase profitability.
3. Ensure exceptional customer service is provided to all customers, creating a welcoming and inclusive environment for both pets and their owners.
4. Develop and maintain relationships with customers and the local community to promote the store and its services.
5. Recruit, train, and develop employees to maintain a high-performing team.
6. Monitor and manage inventory levels, ensuring adequate stock of all products.
7. Oversee store operations, including opening and closing procedures, cash handling, and security protocols.
8. Ensure compliance with company policies and procedures, as well as all applicable laws and regulations.
9. Analyze sales and financial data to make informed decisions and take action to improve store performance.
10. Collaborate with other store managers and company leaders to share best practices and drive company-wide initiatives.
11. Conduct regular performance evaluations of employees and provide coaching and feedback to improve performance.
12. Stay updated on industry trends and developments to make informed business decisions.
13. Keep the store clean, organized, and visually appealing at all times.
14. Handle customer complaints and resolve issues in a timely and professional manner.
15. Demonstrate a deep understanding of Petco's products and services and effectively communicate them to customers and employees.

According to JobzMall, the average salary range for a Store General Manager in Charlotte, NC, USA is $57,000 - $92,000 per year. However, this can vary depending on factors such as the size and type of store, the industry, and the experience and qualifications of the individual.

Petco Animal Supplies, Inc., or simply Petco, is an American pet retailer in the United States, with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals; fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption. Pet services include grooming and dog training. The company also owns the naming rights to the Petco Park baseball stadium, which is home of the San Diego Padres. As of 2017, the company operates more than 1,500 locations across the United States and Mexico, including more than 85 Unleashed by Petco locations, which is a smaller-format neighborhood brand-launched, spa services, and an online shopping destination at petco.com.