Philips

Field Service Engineer

Philips
Cambridge, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for a motivated and experienced Field Service Engineer at Philips to join our team and help us provide fast and reliable service to customers. The ideal candidate for this position should have a strong technical background, excellent problem-solving and communication skills, and the ability to work independently as well as collaboratively. The Field Service Engineer will be responsible for troubleshooting and repairing complex equipment, responding to customer inquiries, and ensuring customer satisfaction. If you think you are the perfect fit for this position, please submit your application today!

Responsibilities:

  1. Troubleshoot and repair complex equipment in customer locations.
  2. Respond to customer inquiries in a timely and professional manner.
  3. Ensure customer satisfaction by providing fast, reliable, and cost-effective service.
  4. Provide technical advice and guidance to customers as needed.
  5. Investigate and diagnose faults in equipment.
  6. Maintain accurate records of service and repair activities.
  7. Develop and maintain relationships with customers.
  8. Assist in training and mentoring junior technicians.
  9. Stay up-to-date with new technology and techniques to increase efficiency and accuracy.
  10. Ensure safety protocols are followed and tools are used properly.
Where is this job?
This job is located at Cambridge, MA, USA
Job Qualifications

  • Technical Aptitude

  • Problem-Solving Skills

  • A Valid Driver's License

  • Mechanical Knowledge

  • Electrical Knowledge

  • Customer Service Skills

  • Computer Proficiency

  • Experience In Field Service Engineering

Required Skills

  • Testing

  • Programming

  • Networking

  • Troubleshooting

  • Debugging

  • Repairing

  • Documenting

  • Installing

  • Analyzing

  • Inspecting

  • Maintaining

  • Calibrating

  • Diagnosing

  • Commissioning

  • Servicing

Soft Skills

  • Communication

  • Leadership

  • Time management

  • Work ethic

  • creativity

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Service Engineer in Cambridge, MA, USA is between $63,000 and $91,000 per year. The salary range is dependent on factors such as experience, qualifications, and job responsibilities.

Additional Information
Philips is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 31st, 2023
Apply BeforeMay 22nd, 2025
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About Philips

Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.

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