Field Service Engineer - Imaging Systems

At Philips, we believe that innovation and technology have the power to improve people's lives. As a Field Service Engineer for our Imaging Systems division, you will be at the forefront of this mission by providing technical support and expertise to our customers. We are looking for a motivated and skilled individual who is passionate about problem-solving and delivering exceptional customer service. If you have a background in engineering and a strong understanding of imaging systems, we invite you to join our dynamic team and help us shape the future of healthcare technology.

1. Provide technical support and expertise to customers for Philips Imaging Systems division.
2. Troubleshoot and diagnose technical issues with imaging systems.
3. Perform maintenance and repairs on imaging systems to ensure optimal performance.
4. Keep up-to-date with the latest technological advancements in imaging systems.
5. Collaborate with cross-functional teams to develop and implement solutions for customer needs.
6. Conduct product demonstrations and train customers on the proper use and maintenance of imaging systems.
7. Maintain accurate records of service visits, expenses, and customer interactions.
8. Communicate effectively with customers to understand their needs and address any concerns.
9. Represent Philips in a professional and customer-centric manner at all times.
10. Continuously strive to improve customer satisfaction and loyalty through exceptional service delivery.
11. Adhere to company policies and procedures, as well as industry regulations and standards.
12. Act as a brand ambassador for Philips, promoting our mission of using innovation and technology to improve people's lives.
13. Stay updated with industry trends and competitor activities to identify potential business opportunities.
14. Identify areas for process improvement and make recommendations to enhance efficiency and effectiveness.
15. Participate in training and development programs to continuously enhance technical skills and knowledge.

According to JobzMall, the average salary range for a Field Service Engineer - Imaging Systems in Lubbock, TX, USA is $60,000 to $90,000 per year. This range may vary depending on factors such as experience, qualifications, and the specific company or organization employing the engineer. Additionally, the salary may also include benefits such as health insurance, retirement plans, and paid time off.

Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.