
Field Service Engineer - Patient Monitoring (Travel: Phoenix, AZ)
Are you passionate about providing exceptional technical support and improving patient outcomes? If so, we have an exciting opportunity for you! As a Field Service Engineer for Philips' Patient Monitoring division, you will play a vital role in ensuring that our cutting-edge medical devices are installed, maintained, and repaired with the utmost precision and efficiency. This position will require frequent travel to Phoenix, AZ, giving you the opportunity to explore a new city while utilizing your expertise in technical troubleshooting and customer service. We are seeking a highly skilled and driven individual with a background in biomedical engineering or a related field, along with excellent communication and problem-solving abilities. Join our dynamic team and make a meaningful impact on the healthcare industry.
- Install, maintain, and repair Philips' Patient Monitoring devices with precision and efficiency.
- Provide exceptional technical support to customers and ensure their satisfaction with our products.
- Troubleshoot technical issues and develop solutions to improve patient outcomes.
- Conduct regular maintenance checks and perform necessary repairs or replacements.
- Utilize expertise in biomedical engineering or a related field to effectively troubleshoot and resolve technical issues.
- Communicate effectively with customers to understand their needs and provide appropriate solutions.
- Collaborate with cross-functional teams to ensure timely and accurate resolution of technical issues.
- Travel frequently to Phoenix, AZ to provide on-site support and training to customers.
- Keep up-to-date with the latest advancements in medical technology and incorporate them into daily work.
- Ensure compliance with company policies, procedures, and safety standards.
- Train and educate customers on the proper use and maintenance of our devices.
- Maintain accurate documentation of all service and repair activities.
- Continuously evaluate and improve processes to enhance overall efficiency and customer satisfaction.
- Represent the company in a professional manner and maintain positive relationships with customers.
- Contribute to the success of the Patient Monitoring division by providing valuable insights and suggestions for improvement.
Minimum Of 2 Years Experience As A Field Service Engineer In The Medical Device Industry, Specifically With Patient Monitoring Equipment.
Proficiency In Troubleshooting And Repairing Complex Technical Issues Related To Patient Monitoring Systems.
Knowledge Of Relevant Regulatory Guidelines And Standards For Medical Device Servicing.
Ability To Travel Up To 75% Of The Time, With A Focus On The Phoenix, Az Area.
Strong Communication And Customer Service Skills, With The Ability To Interact With Healthcare Professionals And Provide Training And Support On Equipment Usage.
Training
Communication
Time Management
Attention to detail
customer service
equipment maintenance
installation
Teamwork
Problem-Solving
Diagnostic Testing
Adaptability
Technical Troubleshooting
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Field Service Engineer - Patient Monitoring (Travel: Phoenix, AZ) in Phoenix, AZ, USA is $75,000 - $100,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities.
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Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.

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