Online Student Services Advisor
Are you passionate about helping students achieve their academic and career goals? Are you tech-savvy and adept at navigating online platforms? Pima Medical Institute in Tucson is seeking a highly motivated and enthusiastic Online Student Services Advisor to join our team. As an integral member of our student services department, you will play a vital role in providing exceptional support to our online students. We are looking for someone who is dedicated, empathetic, and has a strong understanding of virtual student support services. If you are ready to make a difference in the lives of our students, we welcome you to apply for this exciting opportunity.
- Provide exceptional support to online students by responding promptly to inquiries and concerns through various communication channels, including email, phone, and online chat.
- Assist students in navigating online learning platforms and troubleshooting technical issues.
- Act as a liaison between students and faculty, ensuring effective communication and addressing any academic concerns.
- Offer guidance and resources to students regarding academic and career goals, such as course selection, study strategies, and job search strategies.
- Maintain accurate records of student interactions and progress to ensure proper documentation and follow-up.
- Collaborate with other members of the student services department to develop and implement strategies to improve the overall student experience.
- Stay up-to-date on the latest technology and tools used in online education to provide efficient and effective support to students.
- Show empathy and understanding towards students' challenges and provide appropriate resources and referrals to support their well-being.
- Participate in virtual events and workshops to promote student engagement and success.
- Continuously evaluate and improve the online student services program to meet the evolving needs of students and the institution.
Bachelor's Degree In Education, Counseling, Or A Related Field.
Minimum Of 2 Years Experience Working In An Online Educational Setting.
Strong Knowledge Of Online Learning Platforms And Student Support Services.
Excellent Communication And Interpersonal Skills To Effectively Assist Students And Collaborate With Faculty And Staff.
Ability To Work Independently And Manage Multiple Tasks In A Fast-Paced Environment.
Communication
Time Management
Multitasking
Interpersonal skills
Attention to detail
Conflict Resolution
customer service
Computer proficiency
Organization
Problem-Solving
Adaptable
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Online Student Services Advisor in Tucson, AZ, USA is typically between $36,000 and $55,000 per year. However, this can vary depending on factors such as experience level, education, and the specific company or organization the advisor is working for. Additionally, benefits such as health insurance, retirement plans, and bonuses may also contribute to an advisor's overall compensation package.
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Pima Medical - Tuscon is a for-profit college located in Tucson, Arizona. It is a small institution with an enrollment of 2,300 undergraduate students. The Pima Medical - Tuscon acceptance rate is 100%. Popular majors include Medical Assistant, Healthcare Management, and Radiologic Technician. Graduating 69% of students, Pima Medical - Tuscon alumni go on to earn a starting salary of $26,700.
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