Pitney Bowes

Customer Service/ HR Specialist

Pitney Bowes
350 Jordan Rd, Troy, NY 12180, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

A Determined Contributor who can manage various transactions regarding severance and pension. You are a Self-motivated individual who will work with the team and managers to identify process improvements. Creates severance and SUB agreements using Microsoft Word and Excel tailored to the specifics of the request, reviewing for accuracy and compliance with legal and company policy requirements, probing for additional information if unclear. Processes transactions in multiple systems, including SAP/Workday, ensuring data entries are completed accurately. Processes pension payments for retirees to support the Pension Administration team. Provides input and recommendations on process improvements and improvements of supporting technologies. Works with other internal areas (Payroll, Absence Mgt, Tier I, etc.) to resolve issues.

Where is this job?
This job is located at 350 Jordan Rd, Troy, NY 12180, USA
Job Qualifications

  • Minimum of 1 year of professional experience in a customer service environment

  • Ability to grasp information quickly and probe effectively where additional information is required

  • Ability to work under pressure where tight deadlines are required

  • Human resources experience preferred

  • Thorough understanding of the self service tools and impacts in SAP and Workday

Required Skills

  • MS Word

  • Workday

  • Record Keeping Skills

  • Time Management Skills

  • Customer Service / Sales skills

  • MS Excel skills

Soft Skills

  • Verbal communication

  • written communication

  • Problem Solving Skills

  • Detail Oriented and Organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Customer Service/ HR Specialist in 350 Jordan Rd, Troy, NY 12180, USA is between $30,000 and $44,000 per year. This range can vary depending on the company, experience, and qualifications.

Additional Information
Pitney Bowes is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 14th, 2021
Apply BeforeMay 22nd, 2025
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About Pitney Bowes

Pitney Bowes is a global technology company most known for its postage meters and other mailing equipment and services, and with recent expansions, into global e-commerce, software, and other technologies.

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