Branch Banker

Welcome to PNC Financial Services, where we are committed to providing our customers with exceptional banking services and building strong relationships within our communities. We are currently seeking a dynamic and driven individual to join our team as a Branch Banker. As a Branch Banker, you will have the opportunity to make a positive impact on our customers' financial journeys by providing personalized banking solutions and delivering top-notch customer service. To thrive in this role, we are looking for someone who is detail-oriented, customer-focused, and has a passion for helping others achieve their financial goals. If this sounds like you, we encourage you to apply and grow with us at PNC Financial Services.

1. Greet and welcome customers to the branch with a friendly and professional demeanor.
2. Provide exceptional customer service by actively listening to customers' needs and offering personalized banking solutions.
3. Build and maintain strong relationships with customers to foster loyalty and trust.
4. Educate customers on various banking products and services, including account options, loans, and investments.
5. Process customer transactions accurately and efficiently.
6. Maintain a thorough understanding of bank policies, procedures, and compliance regulations.
7. Collaborate with team members to achieve branch sales and service goals.
8. Ensure the branch is clean, organized, and welcoming to customers at all times.
9. Act as a brand ambassador for PNC Financial Services and promote a positive image of the company.
10. Continuously develop knowledge and skills through training and professional development opportunities.
11. Adhere to security and fraud prevention protocols to protect customers' accounts and personal information.
12. Provide feedback and suggestions for improving branch operations and customer experience.
13. Proactively identify and resolve customer issues and complaints.
14. Keep accurate records of customer interactions, transactions, and sales activities.
15. Uphold PNC Financial Services' values and mission to provide exceptional banking services and support the community.

According to JobzMall, the average salary range for a Branch Banker in Charlotte, NC, USA is between $42,000 and $72,000. This range can vary depending on factors such as experience, education, and the specific bank or financial institution. Additionally, branch bankers may also receive bonuses and commissions based on their performance and sales goals.

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.