PNC Financial Services

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for an experienced Branch Manager to join our team at PNC Financial Services. The ideal candidate is an ambitious professional with a passion for delivering exceptional customer service and creating a great workplace environment. Our Branch Manager will be responsible for leading a team of financial services professionals while adhering to company standards and policies. If you’re a motivated self-starter with a proven ability to motivate and lead others, we want to hear from you!To be successful in this role, you should have a Bachelor’s degree in Finance or a related field, as well as 5+ years of experience in the banking industry. Additionally, you should be well-versed in risk management and have a thorough understanding of banking regulations. Excellent communication, interpersonal, and organizational skills are essential. We’re looking for a confident leader with the ability to build relationships with customers and ensure their satisfaction. If you have the right skills and experience, we’d love to hear from you!

Responsibilities:

  1. Lead and manage a team of financial services professionals and ensure adherence to company standards and policies.
  2. Create and maintain a positive workplace environment that encourages customer satisfaction.
  3. Develop and implement risk management and banking regulation strategies to ensure compliance.
  4. Monitor employee performance and provide coaching, guidance, and feedback.
  5. Analyze customer feedback and implement strategies to improve customer service.
  6. Evaluate customer accounts and provide solutions to financial issues.
  7. Monitor financial performance of branch and develop strategies to increase profitability.
  8. Develop and maintain relationships with customers and stakeholders.
  9. Identify and troubleshoot any potential issues or problems.
  10. Monitor changes in the banking industry and suggest strategies for improvement.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Communication And Customer Service Skills

  • Strong Interpersonal Skills

  • Knowledge Of Financial Services And Banking Products

  • Proven Leadership Skills

  • Knowledge Of Banking Regulations And Compliance Requirements

  • Ability To Motivate And Develop Staff

  • Working Knowledge Of Microsoft Office Suite

  • Ability To Analyze Financial Data

Required Skills
  • Risk Management

  • Financial Analysis

  • Process Improvement

  • Performance Management

  • Communication

  • Sales

  • Problem Solving

  • Negotiation

  • Leadership

  • customer service

  • Staff Development

  • Teamwork

  • Regulatory compliance

  • Organization

  • Decision-Making

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Branch Manager in Chicago, IL, USA is $65,000 to $90,000 USD per year. This is based on data from Indeed.com, which shows an average salary of $76,053 USD per year.

The salary range for a Branch Manager in Chicago may vary depending on experience, education, and other factors. The position may also come with additional benefits such as health insurance, paid time off, and bonuses. JobzMall also notes that the salary range may vary by employer.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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