PNC Financial Services

Commercial Loan Operations Manager - Agency

PNC Financial Services

Cincinnati, OH, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to PNC Financial Services! We are seeking a highly motivated and experienced Commercial Loan Operations Manager - Agency to join our team. As a leading financial institution, PNC is committed to providing exceptional service and support to our clients. In this role, you will have the opportunity to play a key role in managing and executing the operations of our commercial loan agency business. We are looking for a driven individual with a strong background in loan operations and a passion for delivering top-notch service. If you are a self-starter with excellent leadership skills and a keen attention to detail, we encourage you to apply for this exciting opportunity.

  1. Manage and oversee the daily operations of the commercial loan agency business.
  2. Ensure timely and accurate execution of loan transactions and servicing activities.
  3. Develop and maintain efficient processes and procedures for loan operations.
  4. Train and mentor team members to ensure high-quality work and adherence to policies and procedures.
  5. Monitor and review loan documentation to ensure compliance with regulatory and company guidelines.
  6. Collaborate with other departments to identify and implement process improvements.
  7. Analyze data and prepare reports on loan portfolio performance.
  8. Stay updated on industry trends and regulatory changes related to loan operations.
  9. Communicate with clients and internal stakeholders to resolve issues and provide exceptional service.
  10. Manage relationships with external vendors and service providers.
  11. Participate in strategic planning and goal setting for the commercial loan agency business.
  12. Ensure adherence to internal controls and risk management procedures.
  13. Provide leadership and direction to team members, promoting a positive and productive work environment.
  14. Conduct performance evaluations and address any performance issues in a timely and effective manner.
  15. Represent the company in a professional and knowledgeable manner at industry events and meetings.
Where is this job?
This job is located at Cincinnati, OH, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business Administration, Or A Related Field.

  • 5+ Years Of Experience In Commercial Loan Operations Management, Preferably In A Financial Institution.

  • Strong Understanding Of Agency Lending Regulations And Guidelines, Such As Fannie Mae And Freddie Mac.

  • Excellent Communication And Leadership Skills, With The Ability To Manage And Develop A Team.

  • Detail-Oriented And Highly Organized, With The Ability To Handle Multiple Tasks And Meet Tight Deadlines.

Required Skills
  • Risk Management

  • Financial Analysis

  • Project Management

  • Vendor Management

  • Communication

  • Team Leadership

  • Regulatory compliance

  • Client Relationship Management

  • Problem-Solving

  • Account Reconciliation

  • Documentation management

  • Loan Processing

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • flexibility

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Commercial Loan Operations Manager - Agency in Cincinnati, OH, USA is between $90,000 to $130,000 per year. The salary may vary depending on factors such as experience, education, and the specific company or organization. Additionally, bonuses and other forms of compensation may also be included in the total salary package.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 1st, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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