Quality Assurance Lead
Are you passionate about ensuring high-quality standards in the financial services industry? PNC Financial Services is seeking a driven and experienced Quality Assurance Lead to join our team. As a leader in our organization, you will play a critical role in maintaining the integrity and accuracy of our products and services. We are looking for a detail-oriented and proactive individual with a strong understanding of quality control processes and a proven track record of success. If you are ready to make a significant impact in a dynamic and fast-paced environment, we want to hear from you!
- Develop and implement quality assurance policies and procedures for the financial services industry.
- Lead a team of quality assurance analysts to ensure high-quality standards are met.
- Conduct thorough audits and reviews of products and services to identify any potential issues or discrepancies.
- Collaborate with cross-functional teams to address and resolve quality-related concerns.
- Monitor and track key performance indicators to measure the effectiveness of quality assurance processes.
- Train and mentor team members to improve their understanding of quality control processes.
- Stay up-to-date with industry regulations and standards to ensure compliance.
- Identify areas for improvement and recommend solutions to enhance overall quality.
- Communicate and present quality assurance reports and findings to senior management.
- Continuously evaluate and improve quality assurance processes to optimize efficiency and accuracy.
Extensive Experience In Quality Assurance: The Ideal Candidate For A Quality Assurance Lead Job At Pnc Financial Services Should Have At Least 5-7 Years Of Experience In A Quality Assurance Role, Preferably In The Financial Services Industry. This Will Ensure That They Have A Deep Understanding Of The Quality Assurance Process, Industry Regulations, And Best Practices.
Strong Analytical And Problem-Solving Skills: A Quality Assurance Lead Should Have Excellent Analytical Skills To Identify Potential Issues And Find Solutions To Improve The Quality Of Services And Products. They Should Also Be Able To Analyze Data And Present It In A Clear And Concise Manner.
Knowledge Of Industry Regulations And Compliance: The Financial Services Industry Is Highly Regulated, And A Quality Assurance Lead Should Have A Thorough Understanding Of These Regulations And Compliance Requirements. This Includes Knowledge Of Regulatory Bodies Such As The Fdic, Occ, And Cfpb.
Leadership And Team Management Skills: As A Quality Assurance Lead, The Candidate Will Be Responsible For Managing A Team Of Quality Assurance Analysts. They Should Possess Strong Leadership Skills To Motivate And Guide Their Team Towards Achieving Quality Goals And Targets.
Excellent Communication And Interpersonal Skills: Effective Communication Is Crucial For A Quality Assurance Lead As They Will Be Required To Work With Various Departments And Stakeholders, Including Senior Management. They Should Have Strong Interpersonal Skills To Build Relationships, Collaborate, And Communicate Effectively With All Levels Of The Organization.
Documentation
Risk Management
Process Improvement
Testing
Data Analysis
Communication
Team Management
Leadership
Auditing
Quality Control
Reporting
Compliance
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Quality Assurance Lead in Pittsburgh, PA, USA is between $75,000 to $90,000 per year. Salaries may vary depending on factors such as experience, qualifications, and the specific company. As with most jobs, higher levels of experience and education can lead to higher salaries. Additionally, the specific industry and company can also affect salary ranges.
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PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.
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