Assistant Store Manager - Sales & Service
Are you a passionate and results-driven individual with a strong background in retail sales and service? Are you looking for an exciting opportunity to join a leading home furnishing brand and make a significant impact on the customer experience? If so, we have the perfect role for you! Pottery Barn is seeking a dynamic and motivated Assistant Store Manager - Sales & Service to join our team. As the Assistant Store Manager, you will play a crucial role in driving sales and providing exceptional customer service. With your strong leadership skills and retail expertise, you will help our store achieve its goals while creating a welcoming and enjoyable shopping experience for our customers. If you are a team player with a passion for delivering top-notch sales and service, we'd love to hear from you!
- Drive sales and meet or exceed sales goals by developing and implementing strategies to increase revenue and maximize profitability.
- Foster a positive and welcoming shopping experience for customers by providing exceptional customer service and resolving any customer concerns or issues.
- Assist in the recruitment, training, and development of sales associates to ensure a knowledgeable and motivated team.
- Collaborate with the Store Manager to create and execute effective merchandising strategies to drive sales and enhance the overall store aesthetic.
- Monitor and analyze sales data to identify trends and opportunities for growth, and make recommendations for improvement.
- Conduct daily floor walks to ensure visual standards are met and merchandise displays are visually appealing and accurately reflect the brand image.
- Assist with inventory management and maintain accurate stock levels to meet customer demand.
- Continuously assess and improve store processes to increase efficiency and productivity.
- Act as a role model for the sales team by demonstrating strong leadership skills, professionalism, and a passion for the brand.
- Maintain a safe and clean store environment by adhering to company policies and procedures.
Previous Retail Management Experience: A Successful Assistant Store Manager Should Have At Least 2-3 Years Of Experience In A Retail Management Role, Preferably In A Similar Sales And Service Environment.
Strong Sales And Customer Service Skills: This Position Requires A Candidate Who Is Able To Drive Sales And Provide Exceptional Customer Service. Previous Experience In A Sales-Focused Role Is Highly Desirable.
Knowledge Of Home Furnishings And Design: Pottery Barn Specializes In Home Furnishings And Decor, So A Strong Understanding Of Design And Home Decor Trends Is Essential For This Role.
Leadership And Team Management Skills: As An Assistant Store Manager, You Will Be Responsible For Leading And Motivating A Team Of Sales Associates. Strong Leadership And Team Management Skills Are Crucial For Success In This Role.
Excellent Communication And Interpersonal Skills: This Position Involves Interacting With Customers, Employees, And Upper Management On A Daily Basis. Strong Communication And Interpersonal Skills Are Essential For Building Relationships And Resolving Conflicts Effectively.
Inventory Management
Communication
Time Management
Product knowledge
customer service
Merchandising
Visual merchandising
Team Leadership
Sales management
Problem-Solving
retail operations
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Assistant Store Manager - Sales & Service in Pittsburgh, PA, USA is $35,000-$45,000 per year. This may vary depending on factors such as experience, location, and the specific company and industry.
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Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.
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