Pottery Barn

Retail Sales Trade Representative

Pottery Barn

Cary, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about retail sales and looking to make an impact? Pottery Barn is looking for a Retail Sales Trade Representative to join our team of retail professionals and deliver a world-class customer service experience. As a Retail Sales Trade Representative, you will help grow our business by connecting with customers, understanding their needs, and providing solutions.To be successful in this position, you must have excellent communication and interpersonal skills, demonstrate strong problem-solving abilities, and be able to effectively and efficiently manage a variety of tasks. Additionally, you must have the ability to work in a fast-paced environment, remain calm under pressure, and quickly adapt to changes.If you are a customer service-oriented individual eager to work in a challenging and rewarding environment, we want to hear from you!

Responsibilities:

  1. Greet customers in a friendly and professional manner and assess their needs.
  2. Provide product and service information to customers.
  3. Offer solutions to customer inquiries.
  4. Process customer orders and payments accurately.
  5. Monitor customer feedback and adjust customer service strategies accordingly.
  6. Maintain clean and organized store displays.
  7. Develop and maintain strong relationships with customers.
  8. Remain up-to-date on product information, promotions, and industry trends.
  9. Assist with inventory management and restocking.
  10. Handle customer complaints in a timely and professional manner.
Where is this job?
This job is located at Cary, NC, USA
Job Qualifications
  • Excellent Organizational Skills

  • Excellent Communication And Interpersonal Skills

  • Ability To Work Independently And As Part Of A Team

  • Ability To Manage Multiple Tasks Simultaneously

  • Ability To Work A Flexible Schedule

  • Proven Ability To Work In A Fast-Paced Environment

  • Knowledge Of Retail Software

  • Comfort With Using Technology And Learning New Systems

Required Skills
  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Problem Solving

  • Negotiation

  • Inventory Control

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • organizing

  • Upselling

  • Visual Display

  • Cross Selling

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Trade Representative in Cary, NC, USA is between $31,000 and $45,000 per year. This range is based on data from various sources, including job postings from employers, salary surveys, and salary data from the U.S. Bureau of Labor Statistics. The actual salary for this position may vary depending on experience, qualifications, and other factors.

Additional Information
Pottery Barn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 13th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Pottery Barn

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.

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