Pottery Barn

Sales Associate

Pottery Barn

Boise, ID, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Pottery Barn, where we believe that every home deserves to be beautiful and functional. As a Sales Associate, you will play a crucial role in helping customers create their dream spaces by providing exceptional service and product knowledge. We are looking for highly motivated individuals who are passionate about interior design and have a natural ability to connect with people. If you have a love for home decor and enjoy building relationships with customers, we want you to join our team.

  1. Greet and welcome customers as they enter the store, creating a positive and inviting atmosphere.
  2. Engage with customers to understand their home decor needs and provide personalized recommendations.
  3. Demonstrate a strong understanding of Pottery Barn products and their features, as well as how they can be incorporated into different home design styles.
  4. Assist with product selection, including providing information on pricing, availability, and coordinating delivery or pickup.
  5. Build and maintain relationships with customers, ensuring a high level of customer satisfaction and repeat business.
  6. Meet and exceed sales goals by actively promoting and upselling products to customers.
  7. Keep up-to-date with current home design trends and styles to better assist customers.
  8. Maintain a clean and organized sales floor, ensuring that all products are properly displayed and stocked.
  9. Process transactions accurately and efficiently, including handling cash, credit, and gift card payments.
  10. Collaborate with team members to ensure a smooth and seamless shopping experience for customers.
  11. Attend training sessions and product knowledge seminars to continuously improve sales skills and knowledge.
  12. Adhere to all company policies and procedures, including but not limited to pricing, returns, and exchanges.
  13. Resolve customer complaints and issues in a timely and professional manner.
  14. Assist with merchandising and restocking of products as needed.
  15. Act as a brand ambassador for Pottery Barn, representing the company's values and mission to customers.
Where is this job?
This job is located at Boise, ID, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Associate At Pottery Barn Must Possess Exceptional Verbal And Written Communication Skills In Order To Effectively Engage With Customers And Promote The Brand's Products.

  • Customer Service Experience: Previous Experience In A Customer Service Role Is Highly Desirable For A Sales Associate At Pottery Barn. This Includes The Ability To Provide Personalized And Attentive Service To Customers, And Handle Any Customer Complaints Or Concerns In A Professional Manner.

  • Knowledge Of Home Decor: A Solid Understanding Of Home Decor And Interior Design Trends Is Important For A Sales Associate At Pottery Barn. This Will Enable Them To Make Product Recommendations And Provide Design Advice To Customers.

  • Sales Experience: Prior Experience In A Retail Sales Position Is Often Required For A Sales Associate At Pottery Barn. This Includes Experience With Point-Of-Sale Systems, Handling Cash Transactions, And Meeting Sales Targets.

  • Team Player: The Ability To Work Well As Part Of A Team Is Crucial For A Sales Associate At Pottery Barn. This Includes Collaborating With Colleagues To Ensure A Positive Shopping Experience For Customers, And Supporting Team Members During Busy Periods.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Visual merchandising

  • Teamwork

  • Organization

  • Problem-Solving

  • Upselling

  • Customer

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Associate in Boise, ID, USA is between $25,000 and $35,000 per year. However, this may vary depending on factors such as experience, industry, and company size. Some sales associates may also receive commission or bonuses on top of their base salary.

Additional Information
Pottery Barn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 9th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Pottery Barn

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.

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