Pottery Barn

Sales Associate

Pottery Barn

Louisville, KY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Pottery Barn, we believe that home is where the heart is. Our mission is to help our customers create a space that reflects their personal style and brings them joy every day. As a Sales Associate, you will play a crucial role in achieving this mission by providing exceptional customer service and expert product knowledge. We are looking for someone who is passionate about home decor, has a strong eye for design, and loves helping others bring their vision to life. If you thrive in a fast-paced, team-oriented environment and are committed to delivering an unforgettable shopping experience, we would love to have you join our Pottery Barn family.

  1. Provide exceptional customer service to all customers, ensuring a positive and enjoyable shopping experience.
  2. Utilize expert product knowledge to assist customers in finding and selecting the perfect items for their home.
  3. Continuously stay up-to-date on current home decor trends and product offerings to better serve customers.
  4. Use a strong eye for design to offer styling and decorating suggestions to customers.
  5. Build and maintain relationships with customers to encourage repeat business and loyalty.
  6. Collaborate with team members to ensure the store is always well-stocked and visually appealing.
  7. Handle customer inquiries and complaints in a professional and timely manner.
  8. Meet and exceed sales goals by actively engaging with customers and promoting products.
  9. Assist in maintaining store cleanliness and organization.
  10. Attend training sessions and workshops to enhance product knowledge and sales skills.
  11. Participate in store events and promotions to drive sales and create a fun shopping atmosphere.
  12. Uphold the Pottery Barn brand image and values at all times.
  13. Follow store policies and procedures to ensure a safe and secure shopping environment.
  14. Communicate effectively with management and team members to provide feedback, insights, and suggestions for improvement.
  15. Embrace the Pottery Barn culture and contribute to a positive and inclusive work environment.
Where is this job?
This job is located at Louisville, KY, USA
Job Qualifications
  • Excellent Communication Skills: A Sales Associate At Pottery Barn Must Possess Strong Communication Skills In Order To Effectively Interact With Customers And Promote Products.

  • Knowledge Of Home Decor And Design: An Ideal Candidate Should Have A Passion For Home Decor And Design, As Well As A Strong Understanding Of Pottery Barn's Products And Style.

  • Sales Experience: Previous Sales Experience, Particularly In A Retail Setting, Is Highly Valued For This Role. A Successful Sales Associate Should Be Able To Meet And Exceed Sales Targets.

  • Customer Service Oriented: Pottery Barn Prides Itself On Providing Exceptional Customer Service, And A Sales Associate Should Have A Friendly And Helpful Attitude Towards Customers.

  • Team Player: As Part Of A Larger Sales Team, A Pottery Barn Sales Associate Should Be Able To Work Well With Others And Contribute To A Positive And Collaborative Work Environment.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Attention to detail

  • Negotiation

  • customer service

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Associate in Louisville, KY, USA is between $22,000 and $40,000 per year. This range may vary depending on the company, location, and level of experience of the Sales Associate. Additionally, factors such as commission, bonuses, and benefits may also impact the overall salary for a Sales Associate.

Additional Information
Pottery Barn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 9th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Pottery Barn

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. The company is headquartered in San Francisco, California. Pottery Barn also operates several specialty stores such as Pottery Barn Kids and Pottery Barn Teen. It has three retail catalogues: the traditional Pottery Barn catalogue; Pottery Barn Bed + Bath to focus on its bed and bath lines; and one for outdoor furniture.

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