Medical Receptionist - Physical Therapy

Welcome to Presbyterian Healthcare Services! We are currently seeking a dedicated and compassionate Medical Receptionist to join our Physical Therapy team. As the first point of contact for patients, you will play a crucial role in creating a positive and welcoming environment. We are looking for someone with exceptional customer service skills, strong attention to detail, and the ability to multitask in a fast-paced environment. If you are passionate about helping others and have experience in a medical office setting, we encourage you to apply and become a part of our caring and supportive team.

1. Greet and welcome patients in a warm and friendly manner upon arrival to the physical therapy department.
2. Answer phone calls and respond to inquiries from patients, physicians, and other medical staff.
3. Schedule appointments and manage the appointment book for the physical therapy team.
4. Verify patient information and update medical records as needed.
5. Collect and process patient payments and insurance information accurately and efficiently.
6. Maintain a clean and organized reception area to create a positive and professional atmosphere.
7. Communicate effectively with patients, medical staff, and other team members to ensure a smooth flow of operations.
8. Provide exceptional customer service by addressing patient concerns and resolving any issues that may arise.
9. Demonstrate strong attention to detail when managing patient records, scheduling appointments, and processing payments.
10. Multitask and prioritize tasks in a fast-paced environment to ensure efficient and timely patient care.
11. Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
12. Collaborate with the physical therapy team to ensure a seamless patient experience.
13. Attend and actively participate in team meetings and trainings to stay updated on policies and procedures.
14. Act as a positive representative of Presbyterian Healthcare Services and promote a caring and supportive culture.
15. Continuously seek ways to improve the patient experience and suggest process improvements to enhance efficiency and quality of care.

According to JobzMall, the average salary range for a Medical Receptionist - Physical Therapy in Albuquerque, NM, USA is $22,000 - $33,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities. Some medical receptionists in this field may also receive additional benefits such as healthcare and paid time off.

Presbyterian Healthcare Services is a private not-for-profit health care system and health care provider in the State of New Mexico. It owns and operates 8 hospitals in 7 New Mexico communities. It also operates Presbyterian Health Plan.