Are you a night owl with a passion for retail? Are you a natural leader with excellent communication skills? If so, we have the perfect opportunity for you! Primark is seeking an Overnight Manager to join our team and ensure the smooth operation of our store during the late night hours. As an Overnight Manager, you will oversee the store operations, manage a team of staff members, and ensure exceptional customer service is delivered at all times. If you are organized, proactive, and have a strong work ethic, we want to hear from you! Keep reading to learn more about the qualifications and responsibilities for this exciting role at Primark.
- Oversee Store Operations: The Overnight Manager will be responsible for ensuring the smooth operation of the store during late night hours. This includes managing staffing levels, maintaining store cleanliness and organization, and resolving any issues that may arise.
- Manage Staff Members: The Overnight Manager will lead and direct a team of staff members, including assigning tasks, providing guidance and feedback, and ensuring all team members are following company policies and procedures.
- Ensure Exceptional Customer Service: The Overnight Manager will be responsible for ensuring that customers receive exceptional service during late night shopping hours. This includes monitoring customer interactions, addressing any customer concerns or complaints, and ensuring that all staff members are providing friendly and helpful service.
- Maintain Inventory: The Overnight Manager will be responsible for monitoring and maintaining inventory levels during late night hours. This includes coordinating with the daytime management team to ensure proper restocking and ordering of products.
- Train and Develop Staff: The Overnight Manager will be responsible for training new staff members and providing ongoing development for all team members. This includes providing guidance on customer service, product knowledge, and company policies and procedures.
- Enforce Safety and Security Measures: The Overnight Manager will be responsible for enforcing safety and security measures within the store during late night hours. This includes monitoring store entrances and exits, ensuring all staff members are following safety protocols, and addressing any safety concerns that may arise.
- Communicate with Management: The Overnight Manager will be responsible for communicating with daytime management and providing updates on store operations, staffing, and any issues that may have occurred during the late night hours.
- Monitor Store Performance: The Overnight Manager will be responsible for monitoring store performance during late night hours, including sales, customer feedback, and staff productivity. They will identify areas for improvement and work with the management team to implement solutions.
- Handle Cash Management: The Overnight Manager will be responsible for handling cash management procedures, including opening and closing registers, preparing deposits, and ensuring accuracy in cash handling.
Previous Management Experience: A Qualified Overnight Manager At Primark Should Have At Least 2-3 Years Of Experience In A Leadership Or Management Role, Preferably In A Retail Or Customer Service Setting.
Strong Communication Skills: This Role Requires Effective Communication With Both Employees And Customers, So Candidates Should Possess Excellent Verbal And Written Communication Skills.
Flexible Availability: As An Overnight Manager, The Candidate Must Be Available To Work Overnight Shifts And Have A Flexible Schedule To Accommodate The Needs Of The Store.
Knowledge Of Retail Operations: A Thorough Understanding Of Retail Operations, Including Inventory Management, Merchandising, And Customer Service, Is Essential For An Overnight Manager At Primark.
Attention To Detail: Primark Values Attention To Detail And Expects Its Overnight Managers To Have A Keen Eye For Detail And To Be Able To Identify And Resolve Any Issues That May Arise During The Overnight Shift.
Communication Skills
Inventory Management
Time Management
Multitasking
Attention to detail
Problem Solving
Organizational Skills
Conflict Resolution
customer service
Team Leadership
Sales management
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Overnight Manager in King of Prussia, PA, USA is $40,000-$50,000 per year. This may vary depending on the specific company and level of experience of the individual.
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Primark, the renowned international clothing retailer, operates across 15 countries in Europe and the US and employs over 70,000 colleagues. With a legacy dating back to 1969, when it was founded as Penneys in Ireland, Primark has always focused on providing affordable yet high-quality clothing options for everyone. Its offerings span women’s, men’s and kid’s wear, as well as beauty, homeware and accessories. Driven by a mission to create great in-store experiences for customers, Primark is expanding into new and existing markets with a target of opening 530 stores by the end of 2026. Primark is committed to making sustainable fashion accessible to all. Its initiative, Primark Cares, strives to do better every day by making more sustainable products that are affordable, reducing its impact on the planet, and improving the lives of workers. The brand has made public commitments towards sustainability and aims to make all its clothes from recycled or sustainably sourced materials, ensure recyclability of its clothing, reduce carbon emissions, and promote a living wage for supply chain workers. Progress on these commitments is reported annually.

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