
Helpdesk Technician
Provide direct technical support for issues involving hardware, software and networking for users throughout the company while providing exceptional customer service. Respond to user requests for support and resolve problems. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Install, test and configure new workstations, peripheral equipment and software. Monitor system performance and functionality. Provide support to our driving associates in person and over the phone. Document process and solutions. Hours for this position will be 6am-6pm Saturday-Tuesday.
Minimum one year of relevant technical experience is required
Accurate typing at least 45 WPM.
Documentation
Troubleshooting
Time Management
Adaptable
Multitasking
Detail Oriented
Organizational skills
According to JobzMall, the average salary range for a Helpdesk Technician in 2740 N Mayfair Ave, Springfield, MO 65803, USA is $29,521 - $42,873. This estimate is based on salaries reported by users to the JobzMall platform.
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YOUR TRUCKING PARTNER Since our founding in 1970, Prime has been leading the way for the trucking industry. Explore our history, equipment, facilities and one-of-a-kind company culture.

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